相关论文: Quantitative Analysis of Desirability in User Expe…

User's perception of product, by essence subjective, is a major topic in marketing and industrial design. Many methods, based on users' tests, are used so as to characterise this perception. We are interested in three main methods:…

Current advance of internet allows rapid dissemination of information, accelerating the progress on wide spectrum of society. This has been done mainly through the use of website interface with inherent unique human interactions. In this…

Evaluating the user experience of a software system is an essential final step of every research. Several concepts such as flow, affective state, presences, or immersion exist to measure user experience. Typical measurement techniques…

This study explores the use of LLMs for providing quantitative zero-shot sentiment analysis of implicit software desirability, addressing a critical challenge in product evaluation where traditional review scores, though convenient, fail to…

Sensory evaluation is used to assess the consumer acceptance of foods or other consumer products, so as to improve industrial processes and marketing strategies. The procedures currently involved are time-consuming because they require a…

Since software performance requirements are documented in natural language, quantifying them into mathematical forms is essential for software engineering. Yet, the vagueness in performance requirements and uncertainty of human cognition…

Exploring causal relationships for qualitative data analysis in HCI and social science research enables the understanding of user needs and theory building. However, current computational tools primarily characterize and categorize…

The effectiveness of an IR system is gauged not just by its ability to retrieve relevant results but also by how it presents these results to users; an engaging presentation often correlates with increased user satisfaction. While existing…

Finding a product online can be a challenging task for users. Faceted search interfaces, often in combination with recommenders, can support users in finding a product that fits their preferences. However, those preferences are not always…

Information visualization significantly enhances human perception by graphically representing complex data sets. The variety of visualization designs makes it challenging to efficiently evaluate all possible designs catering to users'…

Usability testing is an essential part of product design, particularly for user interfaces. To enhance the reliability of usability evaluations, employing cognitive load measurement methods can be highly effective in assessing the mental…

Recently, widespread 3D graphics (e.g., point clouds and meshes) have drawn considerable efforts from academia and industry to assess their perceptual quality by conducting subjective experiments. However, lacking a handy software for 3D…

User satisfaction plays a crucial role in user experience (UX) evaluation. Traditionally, UX measurements are based on subjective scales, such as questionnaires. However, these evaluations may suffer from subjective bias. In this paper, we…

The easiness, speed, accuracy, security are the four main indicators of information quality that may be of concern to people for accessing information in a public institution dashboard system. To find out whether the data displayed on the…

Undeniably, the advent of mobile applications has brought new frontiers to usability engineering. To date, ongoing research has shown significant efforts to adopt and adapt usability principles to the mobile computing environment. One of…

This research proposes a systematic, large language model (LLM) approach for extracting product and service attributes, features, and associated sentiments from customer reviews. Grounded in marketing theory, the framework distinguishes…

Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…

Emotion is an important factor to consider when designing visualizations as it can impact the amount of trust viewers place in a visualization, how well they can retrieve information and understand the underlying data, and how much they…

Background: Accessing relevant data on the product, process, and usage perspectives of software as well as integrating and analyzing such data is crucial for getting reliable and timely actionable insights aimed at continuously managing…

This work focuses on the context of software explainability, which is the production of software capable of explaining to users the dynamics that govern its internal functioning. User models that include information about their requirements…