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相关论文: Using Large Language Models for Emotional Support …

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Large Language Models (LLMs) are increasingly used not only for instrumental tasks, but as always-available and non-judgmental confidants for emotional support. Yet what drives adoption and how users perceive emotional support interactions…

计算与语言 · 计算机科学 2026-05-19 Natalia Amat-Lefort , Mert Yazan , Amanda Cercas Curry , Flor Miriam Plaza-del-Arco

The integration of emotional support into various conversational scenarios presents profound societal benefits, such as social interactions, mental health counseling, and customer service. However, there are unsolved challenges that hinder…

计算与语言 · 计算机科学 2023-08-23 Zhonghua Zheng , Lizi Liao , Yang Deng , Liqiang Nie

LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…

人机交互 · 计算机科学 2024-02-15 Zilin Ma , Yiyang Mei , Yinru Long , Zhaoyuan Su , Krzysztof Z. Gajos

As Large-Scale Language Models (LLMs) continue to evolve, they demonstrate significant enhancements in performance and an expansion of functionalities, impacting various domains, including education. In this study, we conducted interviews…

人机交互 · 计算机科学 2024-07-18 He Zhang , Jingyi Xie , Chuhao Wu , Jie Cai , ChanMin Kim , John M. Carroll

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

人机交互 · 计算机科学 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…

其他定量生物学 · 定量生物学 2025-11-03 Aditya Naik , Jovi Thomas , Teja Sree Mandava , Himavanth Reddy Vemula

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

计算与语言 · 计算机科学 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…

计算与语言 · 计算机科学 2025-04-18 Anna-Carolina Haensch

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

计算与语言 · 计算机科学 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

The application of AI-powered tools has piqued the interest of many fields, particularly in the academic community. This study uses ChatGPT, currently the most powerful and popular AI tool, as a representative example to analyze how the…

计算机与社会 · 计算机科学 2024-08-13 Yao Tian , Chengwei Tong , Lik-Hang Lee , Reza Hadi Mogavi , Yong Liao , Pengyuan Zhou

Large Language Models (LLMs) are increasingly being used in learning environments to support teaching-be it as learning companions or as tutors. With our contribution, we aim to discuss the implications of the anthropomorphization of LLMs…

计算与语言 · 计算机科学 2024-08-09 Kristina Schaaff , Marc-André Heidelmann

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

计算与语言 · 计算机科学 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Large Language Models (LLMs),such as ChatGPT, are increasingly used in research, ranging from simple writing assistance to complex data annotation tasks. Recently, some research has suggested that LLMs may even be able to simulate human…

人工智能 · 计算机科学 2025-08-14 Sarah Schröder , Thekla Morgenroth , Ulrike Kuhl , Valerie Vaquet , Benjamin Paaßen

Large Language Models (LLMs) are frequently discussed in academia and the general public as support tools for virtually any use case that relies on the production of text, including software engineering. Currently there is much debate, but…

软件工程 · 计算机科学 2024-05-22 Ranim Khojah , Mazen Mohamad , Philipp Leitner , Francisco Gomes de Oliveira Neto

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of…

计算机与社会 · 计算机科学 2025-12-09 Lingyao Li , Xiaoshan Huang , Renkai Ma , Ben Zefeng Zhang , Haolun Wu , Fan Yang , Chen Chen

The rapid adoption of Generative AI (GenAI) based on Large Language Models (LLMs) such as ChatGPT has recently and profoundly impacted education, offering transformative opportunities while raising significant concerns. In this study we…

计算机与社会 · 计算机科学 2024-12-24 Jérémie Sublime , Ilaria Renna

We investigate the role of large language models (LLMs) in supporting mental health by analyzing Reddit posts and comments about mental health conversations with ChatGPT. Our findings reveal that users value ChatGPT as a safe,…

人机交互 · 计算机科学 2025-10-28 Kyuha Jung , Gyuho Lee , Yuanhui Huang , Yunan Chen

The increased presence of large language models (LLMs) in educational settings has ignited debates concerning negative repercussions, including overreliance and inadequate task reflection. Our work advocates moderated usage of such models,…

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

人机交互 · 计算机科学 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Large language model (LLM) applications, such as ChatGPT, are a powerful tool for online information-seeking (IS) and problem-solving tasks. However, users still face challenges initializing and refining prompts, and their cognitive…

人机交互 · 计算机科学 2024-02-12 Ben Wang , Jiqun Liu , Jamshed Karimnazarov , Nicolas Thompson
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