相关论文: Evaluating Generative AI Tools for Personalized Of…
As generative artificial intelligence (GAI) enters the mental health landscape, questions arise about how individuals weigh AI tools against human therapists. This study examined belief-based predictors of intention to use GAI and…
Accessibility forums and, more recently, generative AI tools have become vital resources for blind users seeking solutions to computer-interaction issues and learning about new assistive technologies, screen reader features, tutorials, and…
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…
This study investigates the optimization of Generative AI (GenAI) systems through human feedback, focusing on how varying feedback mechanisms influence the quality of GenAI outputs. We devised a Human-AI training loop where 32 students,…
Large Language Models (LLMs) have become powerful foundations for generative recommender systems, framing recommendation tasks as text generation tasks. However, existing generative recommendation methods often rely on discrete ID-based…
Generative AI, such as image generation models and large language models, stands to provide tremendous value to end-user programmers in creative and knowledge workflows. Current research methods struggle to engage end-users in a realistic…
Music-based reminiscence has the potential to positively impact the psychological well-being of older adults. However, the aging process and physiological changes, such as memory decline and limited verbal communication, may impede the…
As video games continue to evolve, understanding what drives player enjoyment remains a key challenge. Player reviews provide valuable insights, but their unstructured nature makes large-scale analysis difficult. This study applies…
Large language model-based agents are becoming increasingly popular as a low-cost mechanism to provide personalized, conversational advice, and have demonstrated impressive capabilities in relatively simple scenarios, such as movie…
Online reviews have played a pivotal role in consumers' decision-making processes. Existing research has highlighted the significant impact of managerial review responses on customer relationship management and firm performance. However, a…
Designing and evaluating personalized and proactive assistant agents remains challenging due to the time, cost, and ethical concerns associated with human-in-the-loop experimentation. Existing Human-Computer Interaction (HCI) methods often…
Problem definition: Accurately modeling consumer behavior in energy operations is challenging due to uncertainty, behavioral heterogeneity, and limited empirical data-particularly in low-frequency, high-impact events. While generative AI…
The growing adoption of generative AI (GenAI) is reshaping how user experience (UX) research teams conduct qualitative research in software development, creating opportunities to streamline the production of qualitative insights. This paper…
Propelled by their remarkable capabilities to generate novel and engaging content, Generative Artificial Intelligence (GenAI) technologies are disrupting traditional workflows in many industries. While prior research has examined GenAI from…
Quality assurance for large-scale cyber-physical systems relies on sophisticated test activities using complex test environments investigated with the help of numerous types of simulators. As these systems grow, extensive resources are…
The rapid development of generative artificial intelligence (GenAI) tools such as ChatGPT has intensified interest in their role in higher education, particularly in how students perceive and use them and how these perceptions may relate to…
Technological progress has persistently shaped the dynamics of human-machine interactions in task execution. In response to the advancements in Generative AI, this paper outlines a detailed study plan that investigates various human-AI…
Generative Artificial Intelligence (GenAI) enables digital representatives to make decisions on behalf of team members in collaborative tasks, but faces challenges in accurately representing preferences. While supplying GenAI with detailed…
In collaboration with Alibaba, this study leverages a large-scale field experiment to assess the impact of a generative AI assistant on worker performance in e-commerce after-sales service. Human agents providing digital chat support were…
Users are increasingly being warned to check AI-generated content for correctness. Still, as LLMs (and other generative models) generate more complex output, such as summaries, tables, or code, it becomes harder for the user to audit or…