相关论文: Examining gender and cultural influences on custom…
This study explores how emotions and sentiments differ in customer reviews of products and services on e-commerce platforms. Unlike earlier research that treats all reviews uniformly, this study distinguishes between reviews of products,…
We examine the utility of implicit user behavioral signals captured using low-cost, off-the-shelf devices for anonymous gender and emotion recognition. A user study designed to examine male and female sensitivity to facial emotions confirms…
Do men and women perceive emotions differently? Popular convictions place women as more emotionally perceptive than men. Empirical findings, however, remain inconclusive. Most prior studies focus on visual modalities. In addition, almost…
Electronic word-of-mouth (eWOM) is a prominent source of information that significantly influences consumer purchase decisions. Recent literature has extensively explored the impact of eWOM on consumers-generated reviews and purchase…
This work quantifies the effects of signaling and performing gender on the success of reviews written on the popular amazon shopping platform. Highly rated reviews play an important role in e-commerce since they are prominently displayed…
Gender differences is a phenomenon around the world actively researched by social scientists. Traditionally, the data used to support such studies is manually obtained, often through surveys with volunteers. However, due to their inherent…
Social interactions and personal tastes shape our consumption behavior of cultural products. In this study, we present a computational model of a cultural market and we aim to analyze the behavior of the consumer population as an emergent…
The increasing relevance of Internet-based markets requires a sustained investigation into the relationship between design and user behavior. This research begins within the sociology of quantification and markets to investigate the impacts…
Consumer spending accounts for a large fraction of the US economic activity. Increasingly, consumer activity is moving to the web, where digital traces of shopping and purchases provide valuable data about consumer behavior. We analyze…
A large body of research on gender-linked language has established foundations regarding cross-gender differences in lexical, emotional, and topical preferences, along with their sociological underpinnings. We compile a novel, large and…
This study aims to develop and test an amalgamated conceptual framework based on Technology Acceptance Model (TAM) and other models from social psychology, such as theory of reasoned action and TAM2 that captures the salient factors…
Context: Cultural aspects are of high importance as they guide people's behaviour and thus, influence how people apply methods and act in projects. In recent years, software engineering research emphasized the need to analyze the challenges…
Global acceptance of Emojis suggests a cross-cultural, normative use of Emojis. Meanwhile, nuances in Emoji use across cultures may also exist due to linguistic differences in expressing emotions and diversity in conceptualizing topics.…
Accurately analyzing and modeling online browsing behavior play a key role in understanding users and technology interactions. In this work, we design and conduct a user study to collect browsing data from 31 participants continuously for…
User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty and long-term business revenue. Monitoring and…
The diverse range of Internet enabled devices both mobile and fixed has not only impacted the global economy but the very fabric of human communications and lifestyles. The ease of access and lowered cost has enabled hitherto diametrically…
Understanding complex user behaviour under various conditions, scenarios and journeys can be fundamental to the improvement of the user-experience for a given system. Predictive models of user reactions, responses -- and in particular,…
Consumer trust is one of the key obstacles to online vendors seeking to extend their consumers across cultures. This research identifies culture at the individual consumer level. Based on the Stimulus-Organism-Response (SOR) model, this…
Culture moderates the way individuals perceive and express mental distress. Current understandings of mental health expressions on social media, however, are predominantly derived from WEIRD (Western, Educated, Industrialized, Rich, and…
Online and in the real world, communities are bonded together by emotional consensus around core issues. Emotional responses to scientific findings often play a pivotal role in these core issues. When there is too much diversity of opinion…