相关论文: AI-Based Speaking Assistant: Supporting Non-Native…
Non-native speakers (NNSs) frequently encounter speaking difficulties in multilingual communication, where existing approaches have shown promise in facilitating NNSs' comprehension and participation in real-time communication. However,…
Non-native speakers (NNSs) face significant language barriers in multilingual communication with native speakers (NSs). While AI-mediated communication (AIMC) tools offer efficient one-time assistance, they often overlook opportunities for…
We investigate how non-native English speakers (NNESs) interact with diverse information aids to assess and select AI-generated paraphrases. We develop ParaScope, an AI paraphrasing assistant that integrates diverse information aids, such…
We highlight the challenges faced by non-native speakers when using AI writing assistants to paraphrase text. Through an interview study with 15 non-native English speakers (NNESs) with varying levels of English proficiency, we observe that…
Non-native English speakers (NNES) face challenges in digital workspace communication (e.g., emails, Slack messages), often inadvertently translating expressions from their native languages, which can lead to awkward or incorrect usage.…
Limited linguistic coverage for Intelligent Personal Assistants (IPAs) means that many interact in a non-native language. Yet we know little about how IPAs currently support or hinder these users. Through native (L1) and non-native (L2)…
Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…
Through proliferation on smartphones and smart speakers, intelligent personal assistants (IPAs) have made speech a common interaction modality. Yet, due to linguistic coverage and varying levels of functionality, many speakers engage with…
Neologisms and emerging slang are central to daily conversation, yet challenging for non-native speakers (NNS) to interpret and use appropriately in cross-cultural communication with native speakers (NS). NNS increasingly make use of…
People with visual impairment (PVI) must interact with a world they cannot see. Remote sighted assistance has emerged as a conversational/social support system. We interviewed participants who either provide or receive assistance via a…
Intelligent personal assistants (IPAs) are supposed to help us multitask. Yet the impact of IPA use on multitasking is not clearly quantified, particularly in situations where primary tasks are also language based. Using a dual task…
AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have questions about test recordings, but have no way of asking them.…
AI offers key advantages such as instant generation, multi-modal support, and personalized adaptability - potential that can address the highly heterogeneous communication barriers faced by people with aphasia (PWAs). We designed…
Content creation today often takes place via collaborative writing. A longstanding interest of CSCW research lies in understanding and promoting the coordination between co-writers. However, little attention has been paid to individuals who…
Many AI systems focus solely on providing solutions or explaining outcomes. However, complex tasks like research and strategic thinking often benefit from a more comprehensive approach to augmenting the thinking process rather than…
Many speech enhancement methods try to learn the relationship between noisy and clean speech, obtained using an acoustic room simulator. We point out several limitations of enhancement methods relying on clean speech targets; the goal of…
Autistic individuals often experience negative self-talk (NST), leading to increased anxiety and depression. While therapy is recommended, it presents challenges for many autistic individuals. Meanwhile, a growing number are turning to…
Socially Interactive Agents (SIAs) are physical or virtual embodied agents that display similar behavior as human multimodal behavior. Modeling SIAs' non-verbal behavior, such as speech and facial gestures, has always been a challenging…
As generative AI ('GenAI') continues to evolve, educators face the challenge of preparing students for a future where AI-assisted work is integral to professional success. This paper introduces ChatISA, an in-house, multi-model AI chatbot…
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…