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Designing and evaluating personalized and proactive assistant agents remains challenging due to the time, cost, and ethical concerns associated with human-in-the-loop experimentation. Existing Human-Computer Interaction (HCI) methods often…

人机交互 · 计算机科学 2025-11-25 Ziyi Xuan , Yiwen Wu , Xuhai Xu , Vinod Namboodiri , Mooi Choo Chuah , Yu Yang

With the rapid development of artificial intelligence (AI), machines are increasingly evolving into intelligent agents, and the human-machine relationship is shifting from traditional "human-computer interaction" toward a new paradigm of…

人机交互 · 计算机科学 2026-02-20 Zaifeng Gao , Yuanxiu Zhao , Hanxi Pan , Wei Xu

This research investigates distinct human-generative AI collaboration types and students' interaction experiences when collaborating with generative AI (i.e., ChatGPT) for problem-solving tasks and how these factors relate to students'…

人机交互 · 计算机科学 2024-05-24 Gaoxia Zhu , Vidya Sudarshan , Jason Fok Kow , Yew Soon Ong

With recent advancements in multi-agent generative AI (Gen AI), technology organizations like Microsoft are adopting these complex tools, redefining AI agents as active collaborators in complex workflows rather than as passive tools. In…

人机交互 · 计算机科学 2025-10-09 Suchismita Naik , Austin L. Toombs , Amanda Snellinger , Scott Saponas , Amanda K. Hall

This study explores students' self-initiated use of Generative Artificial Intelligence (GenAI) tools in an interactive systems design class. Through 12 group interviews, students revealed the dual nature of GenAI in (1) stimulating…

人机交互 · 计算机科学 2024-05-03 Hauke Sandhaus , Maria Teresa Parreira , Wendy Ju

Explainable artificial intelligence (XAI) methods are being proposed to help interpret and understand how AI systems reach specific predictions. Inspired by prior work on conversational user interfaces, we argue that augmenting existing XAI…

人机交互 · 计算机科学 2025-01-30 Gaole He , Nilay Aishwarya , Ujwal Gadiraju

For generative AI to succeed, how engaging a conversationalist must it be? For almost sixty years, some conversational agents have responded to any question or comment to keep a conversation going. In recent years, several utilized machine…

计算与语言 · 计算机科学 2024-01-09 Donald Brinkman , Jonathan Grudin

A widespread view is that Artificial Intelligence cannot be creative. We tested this assumption by comparing human-generated ideas with those generated by six Generative Artificial Intelligence (GAI) chatbots: $alpa.\!ai$, $Copy.\!ai$,…

人工智能 · 计算机科学 2023-10-18 Jennifer Haase , Paul H. P. Hanel

As the boundaries of human computer interaction expand, Generative AI emerges as a key driver in reshaping user interfaces, introducing new possibilities for personalized, multimodal and cross-platform interactions. This integration…

人机交互 · 计算机科学 2024-11-18 J. Bieniek , M. Rahouti , D. C. Verma

Publicly deploying research chatbots is a nuanced topic involving necessary risk-benefit analyses. While there have recently been frequent discussions on whether it is responsible to deploy such models, there has been far less focus on the…

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…

Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…

人工智能 · 计算机科学 2018-03-28 Biplav Srivastava

The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…

机器学习 · 计算机科学 2024-08-15 Dimitry Mindlin , Amelie Sophie Robrecht , Michael Morasch , Philipp Cimiano

The emergence of generative artificial intelligence (GenAI) is transforming information interaction. For decades, search engines such as Google and Bing have been the primary means of locating relevant information for the general…

信息检索 · 计算机科学 2024-05-22 Chirag Shah , Ryen W. White

We study how Generative AI (GenAI) adoption is reshaping work. While prior studies show that GenAI enhances role-level productivity and task composition, its influence on skills - the fundamental enablers of task execution, and the ultimate…

综合经济学 · 经济学 2025-06-17 Piyush Gulati , Arianna Marchetti , Phanish Puranam , Victoria Sevcenko

Generative AI (GenAI) search tools are increasingly used for information seeking, yet their design tends to encourage cognitive offloading, which may lead to passive engagement, selective attention, and informational homogenization.…

人机交互 · 计算机科学 2026-03-23 Anjali Singh , Karan Taneja , Zhitong Guan , Soo Young Rieh

This paper introduces the design and development of a framework that integrates a large language model (LLM) with a retrieval-augmented generation (RAG) approach leveraging both a knowledge graph and user interaction history. The framework…

编程语言 · 计算机科学 2026-03-27 Lalita Na Nongkhai , Jingyun Wang , Adam Wynn , Takahiko Mendori

As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…

人机交互 · 计算机科学 2026-04-15 Bhada Yun , Evgenia Taranova , April Yi Wang

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

人机交互 · 计算机科学 2020-12-17 Sarada Devaram

In highly competitive software markets, user experience (UX) evaluation is crucial for ensuring software quality and fostering long-term product success. Such UX evaluations typically combine quantitative metrics from standardized…

人机交互 · 计算机科学 2026-02-02 Sandra Loop , Erik Bertram , Sebastian Juhl , Martin Schrepp