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Integrating Large Language Models (LLMs) in Intelligent Tutoring Systems (ITS) presents transformative opportunities for personalized education. However, current implementations face two critical challenges: maintaining factual accuracy and…

计算与语言 · 计算机科学 2025-02-13 Chenxi Dong , Yimin Yuan , Kan Chen , Shupei Cheng , Chujie Wen

Using chatbots to deliver recommendations is increasingly popular. The design of recommendation chatbots has primarily been taking an information-centric approach by focusing on the recommended content per se. Limited attention is on how…

计算与语言 · 计算机科学 2022-11-14 Kai-Hui Liang , Weiyan Shi , Yoojung Oh , Hao-Chuan Wang , Jingwen Zhang , Zhou Yu

As smart tourism evolves, AI-powered chatbots have become indispensable for delivering personalized, real-time assistance to travelers while promoting sustainability and efficiency. However, these systems are increasingly vulnerable to…

密码学与安全 · 计算机科学 2025-09-29 Yu-Kai Shih , You-Kai Kang

Cognitive Behavioral Therapy (CBT) is a goal-oriented psychotherapy for mental health concerns implemented in a conversational setting with broad empirical support for its effectiveness across a range of presenting problems and client…

音频与语音处理 · 电气工程与系统科学 2020-10-16 Zhuohao Chen , Nikolaos Flemotomos , Victor Ardulov , Torrey A. Creed , Zac E. Imel , David C. Atkins , Shrikanth Narayanan

Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…

计算机与社会 · 计算机科学 2024-02-28 Rahime Belen Saglam , Jason R. C. Nurse , Lisa Sugiura

Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several…

计算与语言 · 计算机科学 2021-09-03 Zhengyi Ma , Zhicheng Dou , Yutao Zhu , Hanxun Zhong , Ji-Rong Wen

Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…

计算与语言 · 计算机科学 2024-07-09 Anum Afzal , Alexander Kowsik , Rajna Fani , Florian Matthes

Cognitive Behavioral Therapy (CBT) is an effective technique for addressing the irrational thoughts stemming from mental illnesses, but it necessitates precise identification of cognitive pathways to be successfully implemented in patient…

计算与语言 · 计算机科学 2024-04-18 Meng Jiang , Yi Jing Yu , Qing Zhao , Jianqiang Li , Changwei Song , Hongzhi Qi , Wei Zhai , Dan Luo , Xiaoqin Wang , Guanghui Fu , Bing Xiang Yang

Since 2022, versions of generative AI chatbots such as ChatGPT and Claude have been trained using a specialized technique called Reinforcement Learning from Human Feedback (RLHF) to fine-tune language model output using feedback from human…

计算机与社会 · 计算机科学 2025-05-15 Shannon Lodoen , Alexi Orchard

In this work, we report on the effectiveness of our efforts to tailor the personality and conversational style of a conversational agent based on GPT-3.5 and GPT-4 through prompts. We use three personality dimensions with two levels each to…

人机交互 · 计算机科学 2023-10-18 Heng Gu , Chadha Degachi , Uğur Genç , Senthil Chandrasegaran , Himanshu Verma

Regular physical activity is crucial for reducing the risk of non-communicable disease (NCD). With NCDs on the rise globally, there is an urgent need for effective health interventions, with chatbots emerging as a viable and cost-effective…

人机交互 · 计算机科学 2024-03-04 Xin Sun , Isabelle Teljeur , Zhuying Li , Jos A. Bosch

Computational thinking, and by extension, computer programming, is notoriously challenging to learn. Conversational agents and generative artificial intelligence (genAI) have the potential to facilitate this learning process by offering…

人机交互 · 计算机科学 2024-06-17 Jacob Penney , João Felipe Pimentel , Igor Steinmacher , Marco A. Gerosa

Retrieval-Augmented Generation (RAG) systems are typically evaluated under static assumptions, despite being frequently corrected through user or expert feedback in deployment. Existing evaluation protocols focus on overall accuracy and…

计算与语言 · 计算机科学 2026-04-17 Jihwan Bang , Seunghan Yang , Kyuhong Shim , Simyung Chang , Juntae Lee , Sungha Choi

With the continuous development of technological and educational innovation, learners nowadays can obtain a variety of support from agents such as teachers, peers, education technologies, and recently, generative artificial intelligence…

人工智能 · 计算机科学 2024-12-13 Yizhou Fan , Luzhen Tang , Huixiao Le , Kejie Shen , Shufang Tan , Yueying Zhao , Yuan Shen , Xinyu Li , Dragan Gašević

As LLMs exhibit a high degree of human-like capability, increasing attention has been paid to role-playing research areas in which responses generated by LLMs are expected to mimic human replies. This has promoted the exploration of…

人工智能 · 计算机科学 2024-10-31 Le Huang , Hengzhi Lan , Zijun Sun , Chuan Shi , Ting Bai

One of the primary goals of Human-Robot Interaction (HRI) research is to develop robots that can interpret human behavior and adapt their responses accordingly. Adaptive learning models, such as continual and reinforcement learning, play a…

人工智能 · 计算机科学 2025-03-18 Micol Spitale , Srikar Babu , Serhan Cakmak , Jiaee Cheong , Hatice Gunes

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

人机交互 · 计算机科学 2025-06-16 Sandro Radovanović , Shuangyu Li

We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system…

计算与语言 · 计算机科学 2022-05-31 Pengshan Cai , Hui Wan , Fei Liu , Mo Yu , Hong Yu , Sachindra Joshi

End-to-end spoken dialogue models such as GPT-4o-audio have recently garnered significant attention in the speech domain. However, the evaluation of spoken dialogue models' conversational performance has largely been overlooked. This is…

音频与语音处理 · 电气工程与系统科学 2025-09-24 Shengpeng Ji , Tianle Liang , Yangzhuo Li , Jialong Zuo , Minghui Fang , Jinzheng He , Yifu Chen , Zhengqing Liu , Ziyue Jiang , Xize Cheng , Siqi Zheng , Jin Xu , Junyang Lin , Zhou Zhao

This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…

人机交互 · 计算机科学 2025-03-24 Birger Moell