相关论文: Towards Investigating Biases in Spoken Conversatio…

AI agents are increasingly deployed and used to make automated decisions that affect our lives on a daily basis. It is imperative to ensure that these systems embed ethical principles and respect human values. We focus on how we can attest…

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…

Chat-based large language models have the opportunity to empower individuals lacking high-quality healthcare access to receive personalized information across a variety of topics. However, users may ask underspecified questions that require…

Conversational search is a relatively young area of research that aims at automating an information-seeking dialogue. In this paper we help to position it with respect to other research areas within conversational Artificial Intelligence…

In their everyday life, the speech recognition performance of human listeners is influenced by diverse factors, such as the acoustic environment, the talker and listener positions, possibly impaired hearing, and optional hearing devices.…

Bias in AI systems can lead to unfair and discriminatory outcomes, especially when left untested before deployment. Although fairness testing aims to identify and mitigate such bias, existing tools are often difficult to use, requiring…

Information systems (IS) are frequently designed to leverage the negative effect of anchoring bias to influence individuals' decision-making (e.g., by manipulating purchase decisions). Recent advances in Artificial Intelligence (AI) and the…

With the rise of artificial intelligence (AI) and the growing use of deep-learning architectures, the question of ethics, transparency and fairness of AI systems has become a central concern within the research community. We address…

Conflicts of interest often arise between data sources and their users regarding how the users' information needs should be interpreted by the data source. For example, an online product search might be biased towards presenting certain…

The integration of AI speech recognition technologies into healthcare has the potential to revolutionize clinical workflows and patient-provider communication. However, this study reveals significant gaps in inclusivity, with datasets and…

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Conversational Artificial Intelligence (CAI) systems and Intelligent Personal Assistants (IPA), such as Alexa, Cortana, Google Home and Siri are becoming ubiquitous in our lives, including those of children, the implications of which is…

Conversational assistants process personal data and must comply with data protection regulations that require providers to be transparent with users about how their data is handled. Transparency, in a legal sense, demands preciseness,…

Artificial Intelligence (AI) models are now being utilized in all facets of our lives such as healthcare, education and employment. Since they are used in numerous sensitive environments and make decisions that can be life altering,…

As the healthcare sector is facing major challenges, such as aging populations, staff shortages, and common chronic diseases, delivering high-quality care to individuals has become very difficult. Conversational agents have shown to be a…

Conversational agents have become ubiquitous, ranging from goal-oriented systems for helping with reservations to chit-chat models found in modern virtual assistants. In this survey paper, we explore this fascinating field. We look at some…

Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of…

Many popular form factors of digital assistants---such as Amazon Echo, Apple Homepod, or Google Home---enable the user to hold a conversation with these systems based only on the speech modality. The lack of a screen presents unique…

Our society is plagued by several biases, including racial biases, caste biases, and gender bias. As a matter of fact, several years ago, most of these notions were unheard of. These biases passed through generations along with…

This publication describes the motivation and generation of $Q_{bias}$, a large dataset of Google and Bing search queries, a scraping tool and dataset for biased news articles, as well as language models for the investigation of bias in…