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The deployment of autonomous agents in environments involving human interaction has increasingly raised security concerns. Consequently, understanding the circumstances behind an event becomes critical, requiring the development of…

Context: Online collaborative creation of models is becoming commonplace. Collaborative modeling using chatbots and natural language may lower the barriers to modeling for users from different domains. Objective: We compare the perceived…

人机交互 · 计算机科学 2024-08-27 Ranci Ren , John W. Castro , Santiago R. Acuña , Oscar Dieste , Silvia T. Acuña

Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…

人机交互 · 计算机科学 2020-02-06 Ziang Xiao , Michelle X. Zhou , Wenxi Chen , Huahai Yang , Changyan Chi

As the healthcare sector is facing major challenges, such as aging populations, staff shortages, and common chronic diseases, delivering high-quality care to individuals has become very difficult. Conversational agents have shown to be a…

计算与语言 · 计算机科学 2023-03-28 Phillip Schneider , Nils Rehtanz , Kristiina Jokinen , Florian Matthes

As smart tourism evolves, AI-powered chatbots have become indispensable for delivering personalized, real-time assistance to travelers while promoting sustainability and efficiency. However, these systems are increasingly vulnerable to…

密码学与安全 · 计算机科学 2025-09-29 Yu-Kai Shih , You-Kai Kang

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

The growing demand for mental health support has highlighted the importance of conversational agents as human supporters worldwide and in China. These agents could increase availability and reduce the relative costs of mental health…

计算与语言 · 计算机科学 2022-09-22 Sahand Sabour , Wen Zhang , Xiyao Xiao , Yuwei Zhang , Yinhe Zheng , Jiaxin Wen , Jialu Zhao , Minlie Huang

Role-playing chatbots built on large language models have drawn interest, but better techniques are needed to enable mimicking specific fictional characters. We propose an algorithm that controls language models via an improved prompt and…

Overseas investment and trade can be daunting for beginners due to the vast amount of complex information. This paper presents a chatbot system that integrates natural language processing and information retrieval techniques to simplify the…

信息检索 · 计算机科学 2025-03-11 Sirinda Palahan

The development of AI agents based on large, open-domain language models (LLMs) has paved the way for the development of general-purpose AI assistants that can support human in tasks such as writing, coding, graphic design, and scientific…

人工智能 · 计算机科学 2025-06-03 Mustafa Mert Çelikok , Saptarashmi Bandyopadhyay , Robert Loftin

Large-scale language technologies are increasingly used in various forms of communication with humans across different contexts. One particular use case for these technologies is conversational agents, which output natural language text in…

计算机与社会 · 计算机科学 2022-12-22 Atoosa Kasirzadeh , Iason Gabriel

For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…

音频与语音处理 · 电气工程与系统科学 2020-08-31 Yelin Kim , Joshua Levy , Yang Liu

We report on experiences with implementing conversational agents in the recruitment domain based on a machine learning (ML) system. Recruitment chatbots mediate communication between job-seekers and recruiters by exposing ML data to…

人工智能 · 计算机科学 2019-05-18 Kit Kuksenok , Nina Praß

Web AI agents such as ChatGPT Agent and GenSpark are increasingly used for routine web-based tasks, yet they still rely on text-based input prompts, lack proactive detection of user intent, and offer no support for interactive data analysis…

人机交互 · 计算机科学 2026-01-22 Yanwei Huang , Arpit Narechania

We often assume that agent-to-agent interaction will mirror human conversation. However, agents operate fundamentally differently. What if they could develop communication patterns that are more efficient and better aligned with their…

密码学与安全 · 计算机科学 2026-02-03 Marco De Rossi

The development of embodied agents that can communicate with humans in natural language has gained increasing interest over the last years, as it facilitates the diffusion of robotic platforms in human-populated environments. As a step…

机器人学 · 计算机科学 2024-04-16 Roberto Bigazzi , Marcella Cornia , Silvia Cascianelli , Lorenzo Baraldi , Rita Cucchiara

This paper presents BattleAgent, an emulation system that combines the Large Vision-Language Model and Multi-agent System. This novel system aims to simulate complex dynamic interactions among multiple agents, as well as between agents and…

人机交互 · 计算机科学 2024-04-25 Shuhang Lin , Wenyue Hua , Lingyao Li , Che-Jui Chang , Lizhou Fan , Jianchao Ji , Hang Hua , Mingyu Jin , Jiebo Luo , Yongfeng Zhang

Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…

计算机与社会 · 计算机科学 2024-02-28 Rahime Belen Saglam , Jason R. C. Nurse , Lisa Sugiura

There has been an increased focus on creating conversational open-domain dialogue systems in the spoken dialogue community. Unlike traditional dialogue systems, these conversational systems cannot assume any specific information need or…

计算与语言 · 计算机科学 2023-03-10 Kevin K. Bowden , Marilyn Walker

Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents -- and free up their time and brain power for more creative…

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