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Assessing the quality of public transportation services requires the analysis of large quantities of data on the scheduled and actual trips and documents listing the quality constraints each service needs to meet. Interrogating such…

人工智能 · 计算机科学 2025-05-30 Luca Fantin , Marco Antonelli , Margherita Cesetti , Daniele Irto , Bruno Zamengo , Francesco Silvestri

The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of…

计算机与社会 · 计算机科学 2014-08-29 Nikolaos Polatidis

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

计算与语言 · 计算机科学 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

In this paper, we outline the vision of chatbots that facilitate the interaction between citizens and policy-makers at the city scale. We report the results of a co-design session attended by more than 60 participants. We give an outlook of…

社会与信息网络 · 计算机科学 2017-08-10 Pavel Kucherbaev , Achilleas Psyllidis , Alessandro Bozzon

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

人工智能 · 计算机科学 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

This paper describes a system developed to help people explore local communities by providing navigation services in social spaces created by the community members via communication and knowledge sharing. The proposed system utilizes data…

计算机与社会 · 计算机科学 2010-03-22 Victor V. Kryssanov , Shizuka Kumokawa , Igor Goncharenko , Hitoshi Ogawa

Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Other bots provide mental health support or help book medical…

计算与语言 · 计算机科学 2022-06-23 Doris Dippold

Advancements in artificial intelligence (AI), speech recognition systems (ASR), and machine learning have enabled the development of intelligent computer programs called chatbots. Many chatbots have been proposed to provide different…

密码学与安全 · 计算机科学 2020-12-03 Sofian Hamad , Taoufik Yeferny

The conversational agents is one of the most interested topics in computer science field in the recent decade. Which can be composite from more than one subject in this field, which you need to apply Natural Language Processing Concepts and…

计算与语言 · 计算机科学 2022-01-19 Moataz Mohammed , Mostafa M. Aref

The desire and ability to seek new information strategically are fundamental to human learning but often overlooked in current language agent evaluation. We analyze a popular web shopping task designed to test language agents' ability to…

计算与语言 · 计算机科学 2024-06-18 Sanxing Chen , Sam Wiseman , Bhuwan Dhingra

Recent work in human-computer interaction has explored the use of conversational agents as facilitators for group goal-oriented discussions. Inspired by this work and by the apparent lack of tooling available to support it, we created…

人机交互 · 计算机科学 2021-05-13 Kevin Hogan , Annabelle Baer , James Purtilo

Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

计算与语言 · 计算机科学 2019-08-26 Richard Csaky

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

人机交互 · 计算机科学 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

人机交互 · 计算机科学 2025-06-16 Sandro Radovanović , Shuangyu Li

The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do not follow a particular plan or pursue a particular fixed…

计算与语言 · 计算机科学 2019-08-14 Kevin K. Bowden , Shereen Oraby , Jiaqi Wu , Amita Misra , Marilyn Walker

Since the advent of chatbots in the commercial sector, they have been widely employed in the customer service department. Typically, these commercial chatbots are retrieval-based, so they are unable to respond to queries absent in the…

计算与语言 · 计算机科学 2022-06-10 Safa Zaid , Aswah Malik , Kisa Fatima

Social isolation among older adults has become a critical concern, as reduced opportunities for conversation and weakened family relationships negatively affect mental health. This study proposes a dialogue agent that supports older adults…

人机交互 · 计算机科学 2026-04-17 Seiya Mitsuno , Midori Ban , Hiroshi Ishiguro , Yuichiro Yoshikawa

We present a work in progress that explores using a Large Language Model (LLM) as a design material for an interactive museum installation. LLMs offer the possibility of creating chatbots that can facilitate dynamic and human-like…

人机交互 · 计算机科学 2025-03-31 Maria Padilla Engstrøm , Anders Sundnes Løvlie

Chatbots can be a good way to interact with IoT devices, and other information systems: they can provide information with a convenient interface for casual or frequent interaction. Sometimes there can be good reasons to have more than one…

分布式、并行与集群计算 · 计算机科学 2023-12-01 Fernando Tricas-García
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