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A lack of awareness surrounding secure online behaviour can lead to end-users, and their personal details becoming vulnerable to compromise. This paper describes an ongoing research project in the field of usable security, examining the…

人机交互 · 计算机科学 2018-06-20 Lynsay A. Shepherd , Jacqueline Archibald

As Large Language Models (LLMs), including ChatGPT and analogous systems, continue to advance, their robust natural language processing capabilities and diverse applications have garnered considerable attention. Nonetheless, despite the…

Personality plays a pivotal role in our understanding of human actions and behavior. Today, the applications of personality are widespread, built on the solutions from psychology to infer personality. In software engineering, for instance,…

软件工程 · 计算机科学 2021-07-16 Frenk van Mil , Ayushi Rastogi , Andy Zaidman

Background: Teamwork, coordination, and communication are a prerequisite for the timely completion of a software project. Meetings as a facilitator for coordination and communication are an established medium for information exchange.…

软件工程 · 计算机科学 2022-07-05 Jil Klünder , Oliver Karras

GitHub provides developers with a practical way to distribute source code and collaboratively work on common projects. To enhance account security and privacy, GitHub allows its users to manage access permissions, review audit logs, and…

密码学与安全 · 计算机科学 2024-09-11 Costanza Alfieri , Juri Di Rocco , Paola Inverardi , Phuong T. Nguyen

While increasing research focuses on the emotional well-being of agile team members, a significant gap remains in emotion monitoring studies for Scrum Masters and meeting organizers, whose impact on team dynamics is crucial. This paper…

人工智能 · 计算机科学 2026-05-19 Jingni Huang , Peter Bloodsworth

In software development there is a constant pressure to produce code faster and faster without compromising on quality. New tools supporting developers are created in response to this demand. Currently a new generation of such solutions is…

软件工程 · 计算机科学 2023-01-13 Mateusz Jaworski , Dariusz Piotrkowski

App store analysis has become an important discipline in recent software engineering research. It empirically studies apps using information mined from their distribution platforms. Information provided by users, such as app reviews, are of…

软件工程 · 计算机科学 2017-03-08 Daniel Martens , Timo Johann

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

计算与语言 · 计算机科学 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

人机交互 · 计算机科学 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

Despite the valuable information contained in software chat messages, disentangling them into distinct conversations is an essential prerequisite for any in-depth analyses that utilize this information. To provide a better understanding of…

软件工程 · 计算机科学 2021-05-20 Ziyou Jiang , Lin Shi , Celia Chen , Jun Hu , Qing Wang

Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…

人工智能 · 计算机科学 2026-03-24 Kristina Schaaff , Caroline Reinig , Tim Schlippe

Communication is essential in software development, and even more in distributed settings. Communication activities need to be organized and coordinated to defend against the threat of productivity losses, increases in cognitive load, and…

软件工程 · 计算机科学 2023-09-19 Verena Ebert , Daniel Graziotin , Stefan Wagner

Personality traits influence most, if not all, of the human activities, from those as natural as the way people walk, talk, dress and write to those most complex as the way they interact with others. Most importantly, personality influences…

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

计算与语言 · 计算机科学 2019-06-25 Endang Wahyu Pamungkas

Although many software development projects have moved their developer discussion forums to generic platforms such as Stack Overflow, Eclipse has been steadfast in hosting their self-supported community forums. While recent studies show…

Research in emotion analysis is scattered across different label formats (e.g., polarity types, basic emotion categories, and affective dimensions), linguistic levels (word vs. sentence vs. discourse), and, of course, (few well-resourced…

计算与语言 · 计算机科学 2021-11-09 Sven Buechel , Luise Modersohn , Udo Hahn

Tests executed by human testers are still widespread in practice and fill the gap left by limitations of automated approaches. Among the human-centered approaches, exploratory testing is the de facto approach in agile teams. Although it is…

Emotion recognition in software engineering texts is critical for understanding developer expressions and improving collaboration. This paper presents a comparative analysis of state-of-the-art Pre-trained Language Models (PTMs) for…

软件工程 · 计算机科学 2024-02-06 Mia Mohammad Imran

Nowadays, touch remains essential for emotional conveyance and interpersonal communication as more interactions are mediated remotely. While many studies have discussed the effectiveness of using haptics to communicate emotions,…