相关论文: Analyzing Norm Violations in Live-Stream Chat
To meet the demands of content moderation, online platforms have resorted to automated systems. Newer forms of real-time engagement($\textit{e.g.}$, users commenting on live streams) on platforms like Twitch exert additional pressures on…
Online platforms and communities establish their own norms that govern what behavior is acceptable within the community. Substantial effort in NLP has focused on identifying unacceptable behaviors and, recently, on forecasting them before…
The rapid growth of live-streaming platforms such as Twitch has introduced complex challenges in moderating toxic behavior. Traditional moderation approaches, such as human annotation and keyword-based filtering, have demonstrated utility,…
Online harassment and content moderation have been well-documented in online communities. However, new contexts and systems always bring new ways of harassment and need new moderation mechanisms. This study focuses on hate raids, a form of…
Toxic and antisocial user behavior on social media platforms has received considerable scholarly attention due to its detrimental effects on society. This study takes a holistic perspective on the phenomenon of online toxicity by…
Toxicity in online gaming communities remains a persistent challenge, manifesting across genres, platforms, and player interactions. While much research is focused on in-game toxicity, less is known about how toxic behavior varies between…
Live commenting on video, a popular feature of live streaming platforms, enables viewers to engage with the content and share their comments, reactions, opinions, or questions with the streamer or other viewers while watching the video or…
Norms are behavioral expectations in communities. Online communities are also expected to abide by the rules and regulations that are expressed in the code of conduct of a system. Even though community authorities continuously prompt their…
Content moderation remains a critical yet challenging task for large-scale user-generated video platforms, especially in livestreaming environments where moderation must be timely, multimodal, and robust to evolving forms of unwanted…
Online social media has become increasingly popular in recent years due to its ease of access and ability to connect with others. One of social media's main draws is its anonymity, allowing users to share their thoughts and opinions without…
The digital age has expanded social media and online forums, allowing free expression for nearly 45% of the global population. Yet, it has also fueled online harassment, bullying, and harmful behaviors like hate speech and toxic comments…
Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…
Online content moderation is essential for maintaining a healthy digital environment, and reliance on AI for this task continues to grow. Consider a user comment using national stereotypes to insult a politician. This example illustrates…
Online debates are often characterised by extreme polarisation and heated discussions among users. The presence of hate speech online is becoming increasingly problematic, making necessary the development of appropriate countermeasures. In…
The abstract outlines the problem of toxic comments on social media platforms, where individuals use disrespectful, abusive, and unreasonable language that can drive users away from discussions. This behavior is referred to as anti-social…
Content moderation is the process of flagging content based on pre-defined platform rules. There has been a growing need for AI moderators to safeguard users as well as protect the mental health of human moderators from traumatic content.…
This paper introduces a method for detecting inappropriately targeting language in online conversations by integrating crowd and expert annotations with ChatGPT. We focus on English conversation threads from Reddit, examining comments that…
Volunteer moderators (mods) play significant roles in developing moderation standards and dealing with harmful content in their micro-communities. However, little work explores how volunteer mods work as a team. In line with prior work…
Commercial content moderation APIs are marketed as scalable solutions to combat online hate speech. However, the reliance on these APIs risks both silencing legitimate speech, called over-moderation, and failing to protect online platforms…
Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator…