相关论文: Evaluating e-Government Services in Kurdistan Inst…

E-government services aims to provide citizens with more accessible, accurate, real-time and high quality services and information. Although the public sectors in Kingdom of Saudi Arabia (KSA) have promoted their e-Government services for…

This paper identifies factors that influence Kazakhstan's e-Government portal usage. It determines challenges encountered by citizens while using the portal. Targeted respondents for the web-based questionnaire survey were the citizens of…

As digital government platforms become central to public service delivery, understanding citizen assessment is crucial for enhancing usability, trust, and inclusivity. This study investigates citizen satisfaction with the e-government…

In today global age, e-government services have become the main channel for online communication between the government and its citizens. They aim to provide citizens with more accessible, accurate, real-time and high quality services.…

The aim of this study is to assess the impact of information technology (IT) on university graduates in terms of employment development, which will aid in economic issues. This study uses a descriptive research methodology and a…

In designing most software applications, much effort is placed upon the functional goals, which make a software system useful. However, the failure to consider emotional goals, which make a software system pleasurable to use, can result in…

The IS-Impact Measurement Model, developed by Gable, Sedera and Chan in 2008, represents the to-date and expected stream of net profits from a given information system (IS), as perceived by all major user classes. Although this model has…

Today, organizations are investing a lot in their IT infrastructure and reengineering their business processes by digitizing firms. If organizational employees will not optimum utilize its IT infrastructure, the productivity gain reduced…

The purpose of this research were: to survey the needs of using the information system for educational quality administration; to develop Information System for Educational quality Administration (ISEs) in accordance with quality assessment…

Predicting user satisfaction in conversational systems has become critical, as spoken conversational assistants operate in increasingly complex domains. Online satisfaction prediction (i.e., predicting satisfaction of the user with the…

The easiness, speed, accuracy, security are the four main indicators of information quality that may be of concern to people for accessing information in a public institution dashboard system. To find out whether the data displayed on the…

The transformation of technology and collaboration methods driven by the e-government system forces government employees to reconsider their daily workflow and collaboration with colleagues. Despite the extensive existing knowledge of…

The main purpose of this research is to determine the influence of culture on e-government (electronic government) acceptance in the Kingdom of Saudi Arabia (KSA). Citizens' transactional interactions (electronic transactions or…

In this paper, our aim is to propose a model that helps in the efficient use of an information system by users, within the organization represented by the IS, in order to resolve their decisional problems. In other words we want to aid the…

For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…

Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…

Test automation is important in software industry but self-assessment instruments for assessing its maturity are not sufficient. The two objectives of this study are to synthesize what an organization should focus to assess its test…

Context: Visual GUI testing (VGT) is referred to as the latest generation GUI-based testing. It is a tool-driven technique, which uses image recognition for interacting with and asserting the behavior of the system under test. Motivated by…

The concept of local e-Government has become a key factor for delivering services in an efficient, cost effective, transparent and convenient way, in circumstances where a) citizens do not have enough time available to communicate with…

This study aims to develop a model for the user acceptance for implementing the information security standard (i.e. ISO 27001) in Turkish public organizations. The results of the surveys performed in Turkey reveal that the legislation on…