相关论文: Chatbots language design: the influence of languag…
User ratings play a significant role in spoken dialogue systems. Typically, such ratings tend to be averaged across all users and then utilized as feedback to improve the system or personalize its behavior. While this method can be useful…
Most online information sources are text-based and in Western Languages like English. However, many new and first time users of the Internet are in contexts with low English proficiency and are unable to access vital information online.…
Artificial intelligence based chatbots have brought unprecedented business potential. This study aims to explore consumers trust and response to a text-based chatbot in ecommerce, involving the moderating effects of task complexity and…
The ubiquity of smartphones has led to an increase in on demand healthcare being supplied. For example, people can share their illness-related experiences with others similar to themselves, and healthcare experts can offer advice for better…
Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…
Search systems on the Web rely on user input to generate relevant results. Since early information retrieval systems, users are trained to issue keyword searches and adapt to the language of the system. Recent research has shown that users…
Software bots have attracted increasing interest and popularity in both research and society. Their contributions span automation, digital twins, game characters with conscious-like behavior, and social media. However, there is still a lack…
ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…
Social robots, also known as service or assistant robots, have been developed to improve the quality of human life in recent years. The design of socially capable and intelligent robots can vary, depending on the target user groups. In this…
Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…
Natural Language Generation tools, such as chatbots that can generate human-like conversational text, are becoming more common both for personal and professional use. However, there are concerns about their trustworthiness and ethical…
This paper reports the findings of a study conducted on the application of an on-line human-computer dialog system with natural language (chatbot) on the teaching of foreign languages. A keywords-based human-computer dialog system makes it…
Customer service is a setting that calls for empathy in live human agent responses. Recent advances have demonstrated how open-domain chatbots can be trained to demonstrate empathy when responding to live human utterances. We show that a…
We administer a Turing Test to AI Chatbots. We examine how Chatbots behave in a suite of classic behavioral games that are designed to elicit characteristics such as trust, fairness, risk-aversion, cooperation, \textit{etc.}, as well as how…
Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…
Machine learning techniques have conquered many different tasks in speech and natural language processing, such as speech recognition, information extraction, text and speech generation, and human machine interaction using natural language…
Conversational agents or chatbots are widely investigated and used across different fields including healthcare, education, and marketing. Still, the development of chatbots for assisting secure coding practices is in its infancy. In this…
Artificial Intelligence (AI) chatbots are increasingly used for emotional, creative, and social support, leading to sustained and routine user interaction with these systems. As these applications evolve through frequent version updates,…
There is growing interest in exploring user simulation as an alternative to gathering and scoring real user-chatbot interactions for AI chatbot evaluation. For this purpose, it is important to ensure the realism of the simulation, i.e., the…
Social robots are expected to be a human labor support technology, and one application of them is an advertising medium in public spaces. When social robots provide information, such as recommended shops, adaptive communication according to…