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相关论文: A Taxonomy of Empathetic Response Intents in Human…

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This paper introduces EmpathyEar, a pioneering open-source, avatar-based multimodal empathetic chatbot, to fill the gap in traditional text-only empathetic response generation (ERG) systems. Leveraging the advancements of a large language…

多媒体 · 计算机科学 2024-06-24 Hao Fei , Han Zhang , Bin Wang , Lizi Liao , Qian Liu , Erik Cambria

Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…

计算与语言 · 计算机科学 2021-10-18 Chengkun Zeng , Guanyi Chen , Chenghua Lin , Ruizhe Li , Zhigang Chen

Chatbots can serve as a viable tool for preliminary depression diagnosis via interactive conversations with potential patients. Nevertheless, the blend of task-oriented and chit-chat in diagnosis-related dialogues necessitates professional…

人工智能 · 计算机科学 2024-04-09 Kunyao Lan , Cong Ming , Binwei Yao , Lu Chen , Mengyue Wu

The increasing use of dialogue agents makes it extremely desirable for them to understand and acknowledge the implied emotions to respond like humans with empathy. Chatbots using traditional techniques analyze emotions based on the context…

计算与语言 · 计算机科学 2021-05-27 Akhilesh Ravi , Amit Yadav , Jainish Chauhan , Jatin Dholakia , Naman Jain , Mayank Singh

Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat…

计算与语言 · 计算机科学 2019-05-30 Jianheng Tang , Tiancheng Zhao , Chenyan Xiong , Xiaodan Liang , Eric P. Xing , Zhiting Hu

Large Language Model (LLM)-enhanced agents become increasingly prevalent in Human-AI communication, offering vast potential from entertainment to professional domains. However, current multi-modal dialogue systems overlook the acoustic…

计算与语言 · 计算机科学 2024-06-19 Haoqiu Yan , Yongxin Zhu , Kai Zheng , Bing Liu , Haoyu Cao , Deqiang Jiang , Linli Xu

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

计算与语言 · 计算机科学 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…

计算与语言 · 计算机科学 2024-04-30 Wen-Yu Chang , Yun-Nung Chen

In this paper, we present an end-to-end empathetic conversation agent CAiRE. Our system adapts TransferTransfo (Wolf et al., 2019) learning approach that fine-tunes a large-scale pre-trained language model with multi-task objectives:…

计算与语言 · 计算机科学 2020-04-28 Zhaojiang Lin , Peng Xu , Genta Indra Winata , Farhad Bin Siddique , Zihan Liu , Jamin Shin , Pascale Fung

Chatbots have become one of the main pathways for the delivery of business automation tools. Multi-agent systems offer a framework for designing chatbots at scale, making it easier to support complex conversations that span across multiple…

计算与语言 · 计算机科学 2023-12-20 Burak Aksar , Yara Rizk , Tathagata Chakraborti

Improving the emotional awareness of pre-trained language models is an emerging important problem for dialogue generation tasks. Although prior studies have introduced methods to improve empathetic dialogue generation, few have discussed…

计算与语言 · 计算机科学 2023-02-06 Yiren Liu , Halil Kilicoglu

An important aspect of human conversation difficult for machines is conversing with empathy, which is to understand the user's emotion and respond appropriately. Recent neural conversation models that attempted to generate empathetic…

计算与语言 · 计算机科学 2021-12-30 Jamin Shin , Peng Xu , Andrea Madotto , Pascale Fung

Neural network-based Open-ended conversational agents automatically generate responses based on predictive models learned from a large number of pairs of utterances. The generated responses are typically acceptable as a sentence but are…

计算与语言 · 计算机科学 2019-05-16 Chenyang Huang , Osmar R. Zaïane

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

计算与语言 · 计算机科学 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

Modeling empathy is a complex endeavor that is rooted in interpersonal and experiential dimensions of human interaction, and remains an open problem within AI. Existing empathy datasets fall short in capturing the richness of empathy…

计算与语言 · 计算机科学 2024-05-27 Jocelyn Shen , Yubin Kim , Mohit Hulse , Wazeer Zulfikar , Sharifa Alghowinem , Cynthia Breazeal , Hae Won Park

Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks or static safety checks, overlooking how alignment unfolds in…

计算与语言 · 计算机科学 2026-04-06 Jiawen Deng , Wentao Zhang , Ziyun Jiao , Fuji Ren

Empathetic response generation endows agents with the capability to comprehend dialogue contexts and react to expressed emotions. Previous works predominantly focus on leveraging the speaker's emotional labels, but ignore the importance of…

计算与语言 · 计算机科学 2024-08-22 Xinhao Chen , Chong Yang , Man Lan , Li Cai , Yang Chen , Tu Hu , Xinlin Zhuang , Aimin Zhou

While interacting with chatbots, users may elicit multiple intents in a single dialogue utterance. Instead of training a dedicated multi-intent detection model, we propose DialogUSR, a dialogue utterance splitting and reformulation task…

计算与语言 · 计算机科学 2022-10-21 Haoran Meng , Zheng Xin , Tianyu Liu , Zizhen Wang , He Feng , Binghuai Lin , Xuemin Zhao , Yunbo Cao , Zhifang Sui

The successful emotional conversation system depends on sufficient perception and appropriate expression of emotions. In a real-life conversation, humans firstly instinctively perceive emotions from multi-source information, including the…

计算与语言 · 计算机科学 2022-03-31 Yunlong Liang , Fandong Meng , Ying Zhang , Jinan Xu , Yufeng Chen , Jie Zhou

Rises in the number of animal abuse cases are reported around the world. While chatbots have been effective in influencing their users' perceptions and behaviors, little if any research has hitherto explored the design of chatbots that…

人机交互 · 计算机科学 2025-12-08 Jingshu Li , Aaditya Patwari , Yi-Chieh Lee