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Despite the immeasurable investment in e-government initiatives throughout the world, such initiatives have yet to succeed in fully meeting expectations and desired outcomes. A key objective of this research article is to support the…

Airports have been constantly evolving and adopting digital technologies to improve operational efficiency, enhance passenger experience, generate ancillary revenues and boost capacity from existing infrastructure. The COVID-19 pandemic has…

Initially developed and considered for providing authentication and integrity functions, digital signatures are studied nowadays in relation to electronic documents (edocs) so that they can be considered equivalent to handwritten signatures…

Integration of Machine Learning (ML) techniques into public administration marks a new and transformative era for e-government systems. While traditionally e-government studies were focusing on text-based interactions, this one explores the…

Digital public services have revolutionised citizen and private sector interactions with governments. Certain communities are strongly dependent on such digital services for ensuring the availability of public services due to geographical…

As testified by new regulations like the European AI Act, worries about the human and societal impact of (autonomous) software technologies are becoming of public concern. Human, societal, and environmental values, alongside traditional…

Multiple news sources over the years have reported on the problematic effects of Digital Rights Management, yet there are no reforms for DRM development, simply removal. The issues are well-known to the public, frequently repeated even when…

PurposeThe purpose of this paper is to present empirical evidence on the implementation, acceptance and quality-related aspects of research information systems (RIS) in academic institutions.Design/methodology/approachThe study is based on…

One of the most effective applications of Information and Communication Technology (ICT) is the emergence of E-Learning. Considering the importance and need of E-Learning, recent years have seen a drastic change of learning methodologies in…

Optimal information and knowledge management is crucial for organizations to achieve their objectives efficiently. As a rare and valuable resource, effective knowledge management provides a strategic advantage and has become a key…

Digital contact tracing has been deployed as a public health intervention to help suppress the spread of COVID-19 in many jurisdictions. However, most governments have struggled with low uptake and participation rates, limiting the…

Recent technological advancements have significantly impacted the public sector's service delivery. Romanian city halls are embracing digitalization as part of their development strategies, aiming to deploy web-based platforms for public…

City governments in the United States are increasingly pressured to adopt emerging technologies. Yet, these systems often risk biased and disparate outcomes. Scholars studying public sector technology design have converged on the need to…

Power system operation is of vital importance and must be developed far beyond today's practice to meet future needs. Almost all European countries are facing an abrupt and very important increase of renewables with intrinsically varying…

As we progress toward Society 5.0's vision of a human-centered digital society, ensuring digital accessibility becomes increasingly critical, particularly for citizens with visual impairments and other disabilities. This paper examines the…

Today, organizations are investing a lot in their IT infrastructure and reengineering their business processes by digitizing firms. If organizational employees will not optimum utilize its IT infrastructure, the productivity gain reduced…

Electronic Health Record (EHR) has become an essential tool in the healthcare ecosystem, providing authorized clinicians with patients' health-related information for better treatment. While most developed countries are taking advantage of…

Open Government Data (OGD) plays a pivotal role in fostering data-driven innovation and sustainability across various sectors. Despite its potential, many public organizations are reluctant to share their data openly. While existing…

In September 2015, the United Nations General Assembly accepted the 2030 Development Agenda, which has included 92 paragraphs, and the Paragraph 91 defined 17 sustainable development goals (SDGs) and 169 associated targets. The goal of this…

Globally, the discourse of e-government has gathered momentum in public service delivery. No country has been left untouched in the implementation of e-government. Several government departments and agencies are now using information and…