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As one of the most extensive social networking services, Twitter has more than 300 million active users as of 2022. Among its many functions, Twitter is now one of the go-to platforms for consumers to share their opinions about products or…

The amount of textual data generation has increased enormously due to the effortless access of the Internet and the evolution of various web 2.0 applications. These textual data productions resulted because of the people express their…

Social media have become a valuable source for extracting data about societal crises and an important outlet to disseminate official information. Government agencies are increasingly turning to social media to use it as a mouthpiece in…

In the internet era, almost every business entity is trying to have its digital footprint in digital media and other social media platforms. For these entities, word of mouse is also very important. Particularly, this is quite crucial for…

This study aims to investigate the possible relationship between the mechanisms of social influence and the choice of airline, through the use of new tools, with the aim of understanding whether they can contribute to a better understanding…

Social media has become an important platform for people to express their opinions towards transportation services and infrastructure, which holds the potential for researchers to gain a deeper understanding of individuals' travel choices,…

Web 2.0 helps to expand the range and depth of conversation on many issues and facilitates the formation of online communities. Online communities draw various individuals together based on their common opinions on a core set of issues.…

Text is the main method of communicating information in the digital age. Messages, blogs, news articles, reviews, and opinionated information abound on the Internet. People commonly purchase products online and post their opinions about…

User-generated content from social media is produced in many languages, making it technically challenging to compare the discussed themes from one domain across different cultures and regions. It is relevant for domains in a globalized…

Blogs and social networking sites serve as a platform to the users for expressing their interests, ideas and thoughts. Targeted marketing uses the recommendation systems for suggesting their services and products to the users or clients. So…

Many modern tourists want to know about everyday life and spend time like a local in a new city. Current tools and guides typically provide them with lists of sights to see, which do not meet their needs. Manually building new tools for…

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Social media have substantially altered the way brands and businesses advertise: Online Social Networks provide brands with more versatile and dynamic channels for advertisement than traditional media (e.g., TV and radio). Levels of…

The process of opinion formation through synthesis and contrast of different viewpoints has been the subject of many studies in economics and social sciences. Today, this process manifests itself also in online social networks and social…

Social media services such as TripAdvisor and Foursquare can provide opportunities for users to exchange their opinions about urban green space (UGS). Visitors can exchange their experiences with parks, woods, and wetlands in social…

Opinion dynamics is an important and very active area of research that delves into the complex processes through which individuals form and modify their opinions within a social context. The ability to comprehend and unravel the mechanisms…

Tourism is an exciting thing to be visited by people in the world. Search for attractive and popular places can be done through social media. Data from social media or websites can be used as a reference to find current travel trends and…

Users of the transit system flood social networks daily with messages that contain valuable insights crucial for improving service quality. These posts help transit agencies quickly identify emerging issues. Parsing topics and sentiments is…

Online Travel Platforms are virtual two-sided marketplaces where guests search for accommodations and accommodation providers list their properties such as hotels and vacation rentals. The large majority of hotels are rated by official…

Rapid increase in the volume of sentiment rich social media on the web has resulted in an increased interest among researchers regarding Sentimental Analysis and opinion mining. However, with so much social media available on the web,…