相关论文: The Lives of Bots

Social media platforms are online fora where users engage in discussions, share content, and build connections. This review explores the dynamics of social interactions, user-generated contents, and biases within the context of social media…

Software bots are used to streamline tasks in Open Source Software (OSS) projects' pull requests, saving development cost, time, and effort. However, their presence can be disruptive to the community. We identified several challenges caused…

Social bots have become an important component of online social media. Deceptive bots, in particular, can manipulate online discussions of important issues ranging from elections to public health, threatening the constructive exchange of…

A selection of intellectual goods produced by online communities - e.g. open source software or knowledge bases like Wikipedia - are in daily use by a broad audience, and thus their quality impacts the public at large. Yet, it is still…

Artificial intelligence (AI) was initially developed as an implicit moral agent to solve simple and clearly defined tasks where all options are predictable. However, it is now part of our daily life powering cell phones, cameras, watches,…

Communities on the web rely on open conversation forums for a number of tasks, including governance, information sharing, and decision making. However these forms of collective deliberation can often result in biased outcomes. A prime…

A wide range of participation is essential for democracy, as it helps prevent the dominance of extreme views, erosion of legitimacy, and political polarization. However, engagement in online political discussions often features a limited…

Social biases on Wikipedia, a widely-read global platform, could greatly influence public opinion. While prior research has examined man/woman gender bias in biography articles, possible influences of other demographic attributes limit…

Online community moderators often rely on social signals such as whether or not a user has an account or a profile page as clues that users may cause problems. Reliance on these clues can lead to "overprofiling'' bias when moderators focus…

Wikipedia serves as a globally accessible knowledge source with content in over 300 languages. Despite covering the same topics, the different versions of Wikipedia are written and updated independently. This leads to factual…

Software engineering bots - automated tools that handle tedious tasks - are increasingly used by industrial and open source projects to improve developer productivity. Current research in this area is held back by a lack of consensus of…

In this paper, we focus on normative systems for online communities. The paper addresses the issue that arises when different community members interpret these norms in different ways, possibly leading to unexpected behavior in…

Social Media are nowadays the privileged channel for information spreading and news checking. Unexpectedly for most of the users, automated accounts, also known as social bots, contribute more and more to this process of news spreading.…

As Large Language Models (LLMs) become more sophisticated, there is a possibility to harness LLMs to power social media bots. This work investigates the realism of generating LLM-Powered social media bot networks. Through a combination of…

The massive spread of digital misinformation has been identified as a major global risk and has been alleged to influence elections and threaten democracies. Communication, cognitive, social, and computer scientists are engaged in efforts…

Wikipedia is the largest online encyclopedia, used by algorithms and web users as a central hub of reliable information on the web. The quality and reliability of Wikipedia content is maintained by a community of volunteer editors. Machine…

Recently, research in human-robot interaction began to consider a robot's influence at the group level. Despite the recent growth in research investigating the effects of robots within groups of people, our overall understanding of what…

In open collaborative projects like Wikipedia, interactions among users can produce tension and misunderstandings. Complex disputes require more sophisticated mechanisms of conflict resolution. In this paper, we examine the case of the…

AI tools are increasingly deployed in community contexts. However, datasets used to evaluate AI are typically created by developers and annotators outside a given community, which can yield misleading conclusions about AI performance. How…

An edit summary is a succinct comment written by a Wikipedia editor explaining the nature of, and reasons for, an edit to a Wikipedia page. Edit summaries are crucial for maintaining the encyclopedia: they are the first thing seen by…