相关论文: Understanding Chatbot-mediated Task Management
Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…
Task-based chatbots are software, typically embedded in real-world applications, that assist users in completing tasks through a conversational interface. As chatbots are gaining popularity, effectively assessing their quality has become…
The ever-increasing complexity of modern software engineering projects makes the usage of automated assistants imperative. Bots can be used to complete repetitive tasks during development and testing, as well as promoting communication…
Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…
Modern software developers rely on an extensive set of social media tools and communication channels. The adoption of team communication platforms has led to the emergence of conversation-based tools and integrations, many of which are…
Despite the long history of studying instant messaging usage, we know very little about how today's people participate in group chat channels and interact with others inside a real-world organization. In this short paper, we aim to update…
Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…
Telegram, initially a messaging app, has evolved into a platform where users can interact with various services through programmable applications, bots. Bots provide a wide range of uses, from moderating groups, helping with online…
People can generate high-quality ideas by building on each other's ideas. By enabling individuals to contribute their ideas at their own comfortable time and method (i.e., asynchronous ideation), they can deeply engage in ideation and…
Relational networks within a team play a critical role in the performance of many real-world multi-robot systems. To successfully accomplish tasks that require cooperation and coordination, different agents (e.g., robots) necessitate…
Chatbots can be a good way to interact with IoT devices, and other information systems: they can provide information with a convenient interface for casual or frequent interaction. Sometimes there can be good reasons to have more than one…
Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…
Recently, research in human-robot interaction began to consider a robot's influence at the group level. Despite the recent growth in research investigating the effects of robots within groups of people, our overall understanding of what…
Group processes refer to the dynamics that occur within a group and are critical for understanding how groups function. With robots being increasingly placed within small groups, improving these processes has emerged as an important…
Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…
When AI entered the workplace, many believed it could reshape teamwork as profoundly as it boosted individual productivity. Would AI finally ease the longstanding challenges of team collaboration? Our findings suggested a more complicated…
Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…
Bots are becoming a popular method for automating basic everyday tasks in many software projects. This is true in particular because of the availability of many off-the-shelf task-specific bots that teams can quickly adopt (which are…
Trust between team members is an essential requirement for any successful cooperation. Thus, engendering and maintaining the fellow team members' trust becomes a central responsibility for any member trying to not only successfully…
Though widely used in industry, traditional task-oriented dialogue systems suffer from three bottlenecks: (i) difficult ontology construction (e.g., intents and slots); (ii) poor controllability and interpretability; (iii)…