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Large language models have achieved remarkable capabilities across diverse tasks, yet their internal decision-making processes remain largely opaque, limiting our ability to inspect, control, and systematically improve them. This opacity…

In order to cope with a complex and changing environment, industries seek to find new and more efficient ways to conduct their business. According to previous research, many of these change efforts fail to achieve their intended aims.…

Agile techniques recently have received attention in developing safety-critical systems. However, a lack of empirical knowledge of performing safety assurance techniques in practice, especially safety analysis into agile development…

Efficient scalability of automated driving (AD) is key to reducing costs, enhancing safety, conserving resources, and maximizing impact. However, research focuses on specific vehicles and context, while broad deployment requires scalability…

When large industrial organizations change to(or start with) an agile approach to operations, managers and some employees are supposed to be "agile leaders" often without being given a clear definition of what that comprises when building…

The adoption of artificial intelligence (AI) offers transformative potential for small and medium-sized enterprises (SMEs), particularly in enhancing financial decision-making processes. However, SMEs often face significant barriers to…

An increasing number of software companies have already realized the importance of storing project-related data as valuable sources of information for training prediction models. Such kind of modeling opens the door for the implementation…

This paper is based on a case study of an IT organization in a large, US-based healthcare provider, and develops simluation models to identify areas for performance improvement. These organizations are often grouped into departments by…

Software development comprises complex tasks which are performed by humans. It involves problem solving, domain understanding and communication skills as well as knowledge of a broad variety of technologies, architectures, and solution…

Effective agent shift scheduling is crucial for businesses, especially in the Contact Center as a Service (CCaaS) industry, to ensure seamless operations and fulfill employee needs. Most studies utilizing mathematical model-based solutions…

Large-scale system development companies are increasingly adopting agile methods. While this adoption may improve lead-times, such companies need to balance two trade-offs: (i) the need to have a uniform, consistent development method on…

This paper proposes a new challenge problem for software analytics. In the process we shall call "software review", a panel of SMEs (subject matter experts) review examples of software behavior to recommend how to improve that's software's…

Seamless and continuous support for long term organizational learning needs is essential for long lasting progress of the organization. Agile process model provides an excellent opportunity to cater that specific problem and also helps in…

The traditional five-day workweek faces mounting challenges, prompting exploration of alternative models like the four-day workweek. This research explores the transformative potential of scalability principles derived from cloud computing…

Empathy is a powerful yet often overlooked element in software engineering (SE), supporting better teamwork, smoother communication, and effective decision-making.This paper introduces 17 actionable empathy guidelines designed to support…

The paper explains and clarifies the differences between Waterfall and Agile development methodologies, establishes what criteria could be taken into account to properly define project success within the scope of software development…

Context: Generative Artificial Intelligence (GenAI) tools, such as GitHub Copilot and GPT tools, represent a paradigm shift in software engineering. While their impact is clear, most studies are short-term, focused on individual…

This study uses 125 responses from companies of all sizes headquartered in Germany, Switzerland, France and UK to reveal perceptions of the drivers of organisational agility. It further investigates current understanding of managing…

Agility Assessment (AA) comprises tools, assessment techniques, and frameworks that focus on indicating how a company or a team is applying agile techniques and eventually pointing out problems in adopting agile practices at a…

Emerging agile software development methods are people oriented development approaches to be used by the software industry. The personal software process (PSP) is an accepted method for improving the capabilities of a single software…