相关论文: How to Ask for Technical Help? Evidence-based Guid…
Social influence is the process by which individuals adapt their opinion, revise their beliefs, or change their behavior as a result of social interactions with other people. In our strongly interconnected society, social influence plays a…
We propose a computational framework for identifying linguistic aspects of politeness. Our starting point is a new corpus of requests annotated for politeness, which we use to evaluate aspects of politeness theory and to uncover new…
Deliberation among individuals online plays a key role in shaping the opinions that drive votes, purchases, donations and other critical offline behavior. Yet, the determinants of opinion-change via persuasion in deliberation online remain…
Stack Overflow and other similar forums are used commonly by developers to seek answers for their software development as well as privacy-related concerns. Recently, ChatGPT has been used as an alternative to generate code or produce…
This project investigates factors that influence the perceived helpfulness of Amazon product reviews through machine learning techniques. After extensive feature analysis and correlation testing, we identified key metadata characteristics…
Knowledge-sharing communities are a fundamental element of any knowledge-based society. Understanding how they emerge, function, and disappear is thus of crucial importance. Many social and economic factors influence sustainable…
For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people. The underlying assumption seems to be that "happy and satisfied software developers perform…
The success or failure of a project is highly related to recognizing the right stakeholders and accurately finding and discovering their requirements. However, choosing the proper elicitation technique was always a considerable challenge…
This study explores student attitudes to the use of substantive on-line assessments that require mathematical answers. Our goal is to learn what are the important aspects in a design of more effective e-assessments that support learning of…
This paper introduces TUEF, a topic-oriented user-interaction model for fair Expert Finding in Community Question Answering (CQA) platforms. The Expert Finding task in CQA platforms involves identifying proficient users capable of providing…
The choice of programming language is a very important decision as it not only affects the performance and maintainability of the software but also dictates the talent pool and community support available. To better understand the…
Studies of online social influence have demonstrated that friends have important effects on many types of behavior in a wide variety of settings. However, we know much less about how influence works among relative strangers in digital…
Crowdfunding has been used as one of the effective ways for entrepreneurs to raise funding especially in creative industries. Individuals as well as organizations are paying more attentions to the emergence of new crowdfunding platforms. In…
Knowledge acquisition and exchange are generally crucial yet costly for both businesses and individuals, especially when the knowledge concerns various areas. Question Answering Communities offer an opportunity for sharing knowledge at a…
Online question-and-answer (Q&A) communities provide convenient and innovative ways for participants to share information and collaboratively solve problems with others. A growing challenge for those Q&A communities is to encourage and…
Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…
Prior research has examined the use of Social Question and Answer (Q&A) websites for answer and help seeking. However, the potential for these websites to support domain learning has not yet been realized. Helping users write effective…
The ever-increasing quantity and complexity of scientific production have made it difficult for researchers to keep track of advances in their own fields. This, together with growing popularity of online scientific communities, calls for…
Previous studies have shown that high-quality code comments assist developers in program comprehension and maintenance tasks. However, the semi-structured nature of comments, unclear conventions for writing good comments, and the lack of…
When drafting question posts for Stack Overflow, developers may not accurately summarize the core problems in the question titles, which can cause these questions to not get timely help. Therefore, improving the quality of question titles…