相关论文: How to Ask for Technical Help? Evidence-based Guid…
Traditional information retrieval (such as that offered by web search engines) impedes users with information overload from extensive result pages and the need to manually locate the desired information therein. Conversely,…
Crowdsourced design feedback systems are emerging resources for getting large amounts of feedback in a short period of time. Traditionally, the feedback comes in the form of a declarative statement, which often contains positive or negative…
Conversational artificial intelligence (AI) provides an efficient and convenient gateway to information access. However, it can cause overreliance when users blindly trust AI and accept its answers without fact-checking. Information search…
We study the impact of Stack Overflow code evolution on the stability of prior research findings derived from Stack Overflow data and provide recommendations for future studies. We systematically reviewed papers published between 2005--2023…
The online technical Q&A site Stack Overflow (SO) is popular among developers to support their coding and diverse development needs. To address shortcomings in API official documentation resources, several research has thus focused on…
Tagging is a popular feature that supports several collaborative tasks, including search, as tags produced by one user can help others finding relevant content. However, task performance depends on the existence of 'good' tags. A first step…
Online Community Question Answering (CQA) platforms have become indispensable tools for users seeking expert solutions to their technical queries. The effectiveness of these platforms relies on their ability to identify and direct questions…
There has a been a significant rise in the use of Community Question Answering sites (CQAs) over the last decade owing primarily to their ability to leverage the wisdom of the crowd. Duplicate questions have a crippling effect on the…
Refactoring is widely recognized as one of the efficient techniques to manage technical debt and maintain a healthy software project through enforcing best design practices or coping with design defects. Previous refactoring surveys have…
Generative AI (GenAI) tools improve productivity in knowledge workflows such as writing, but also risk overreliance and reduced critical thinking. Cognitive forcing functions (CFFs) mitigate these risks by requiring active engagement with…
Questions in Community Question Answering (CQA) sites are recommended to users, mainly based on users' interest extracted from questions that users have answered or have asked. However, there is a general phenomenon that users answer fewer…
Robots can greatly enhance human capabilities, yet their development presents a range of challenges. This collaborative study, conducted by a team of software engineering and robotics researchers, seeks to identify the challenges…
As a popular Q&A site for programming, Stack Overflow is a treasure for developers. However, the amount of questions and answers on Stack Overflow make it difficult for developers to efficiently locate the information they are looking for.…
Although many software development projects have moved their developer discussion forums to generic platforms such as Stack Overflow, Eclipse has been steadfast in hosting their self-supported community forums. While recent studies show…
An important goal for programmers is to minimize cost of identifying and correcting defects in source code. Code review is commonly used for identifying programming defects. However, manual code review has some shortcomings: a) it is time…
Online reviews have become essential for users to make informed decisions in everyday tasks ranging from planning summer vacations to purchasing groceries and making financial investments. A key problem in using online reviews is the…
User response to contributed content in online social media depends on many factors. These include how the site lays out new content, how frequently the user visits the site, how many friends the user follows, how active these friends are,…
Social support in online mental health communities (OMHCs) is an effective and accessible way of managing mental wellbeing. In this process, sharing emotional supports is considered crucial to the thriving social supports in OMHCs, yet…
Americans spend about a third of their time online, with many participating in online conversations on social and political issues. We hypothesize that social media arguments on such issues may be more engaging and persuasive than…
Traditional code search engines often do not perform well with natural language queries since they mostly apply keyword matching. These engines thus need carefully designed queries containing information about programming APIs for code…