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Context: Recent developments in natural language processing have facilitated the adoption of chatbots in typically collaborative software engineering tasks (such as diagram modelling). Families of experiments can assess the performance of…

软件工程 · 计算机科学 2024-08-27 Ranci Ren , John W. Castro , Adrián Santos , Oscar Dieste , Silvia T. Acuña

Understanding and identifying the causes behind developers' emotions (e.g., Frustration caused by `delays in merging pull requests') can be crucial towards finding solutions to problems and fostering collaboration in open-source…

软件工程 · 计算机科学 2023-12-18 Mia Mohammad Imran , Preetha Chatterjee , Kostadin Damevski

Human-Robot Social Interaction became one of active research fields in which researchers from different areas propose solutions and directives leading robots to improve their interactions with humans. In this paper we propose to introduce…

机器人学 · 计算机科学 2014-12-22 Tarek Toumi , Abdelmadjid Zidani

Software Development (SD) is remarkably dynamic and is critically dependent on the knowledge acquired by the project's software developers as the project progresses. Software developers need to understand large amounts of information…

软件工程 · 计算机科学 2023-05-02 Glaucia Melo , Luis Fernando Lins , Paulo Alencar , Donald Cowan

There is growing interest in exploring user simulation as an alternative to gathering and scoring real user-chatbot interactions for AI chatbot evaluation. For this purpose, it is important to ensure the realism of the simulation, i.e., the…

计算与语言 · 计算机科学 2026-05-05 Yu Lu Liu , Hyokun Yun , Tanya Roosta , Ziang Xiao

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

计算与语言 · 计算机科学 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Today, software industry has a rapid growth. In order to resist the competition increased by this growth, software projects need to be developed with higher quality and especially user friendly. Therefore, the importance of human-computer…

人机交互 · 计算机科学 2019-02-08 M. Hanefi Calp , M. Ali Akcayol

The 5.0 industry promotes collaborative robots (cobots). This research studies the impacts of cobot collaboration using an experimental setup. 120 participants realized a simple and a complex assembly task. 50% collaborated with another…

Task-based chatbots are software, typically embedded in real-world applications, that assist users in completing tasks through a conversational interface. As chatbots are gaining popularity, effectively assessing their quality has become…

软件工程 · 计算机科学 2026-02-16 Diego Clerissi , Elena Masserini , Daniela Micucci , Leonardo Mariani

Developers experience a wide range of emotions during programming tasks, which may have an impact on job performance. In this paper, we present an empirical study aimed at (i) investigating the link between emotion and progress, (ii)…

软件工程 · 计算机科学 2021-05-07 Daniela Girardi , Nicole Novielli , Davide Fucci , Filippo Lanubile

Multiple levels of safety measures are required by multiple interaction modes which collaborative robots need to perform industrial tasks with human co-workers. We develop three independent modules to account for safety in different types…

Despite the rising interest in chatbots, deployment has been slow in the retail sector. In the absence of comparative cross sector research on the user acceptance of chatbots in retail, we present a model and a research framework that…

人机交互 · 计算机科学 2022-07-05 Diptish Dey , Debarati Bhaumik

In order to solve today's complex problems in the world of software development, technical knowledge is no longer enough. Previous studies investigating and identifying non-technical skills of software engineers show that creative skills…

软件工程 · 计算机科学 2021-01-05 Wouter Groeneveld , Laurens Luyten , Joost Vennekens , Kris Aerts

In today's world, where moving forward hinges on innovation and working together, this article introduces a new global online platform that is all about sparking teamwork to come up with new ideas. This platform goes beyond borders and…

人机交互 · 计算机科学 2025-02-07 Hossein Jamali , Sergiu M. Dascalu , Frederick C. Harris

Large Language Models (LLMs) have significantly impacted various domains, especially through organized LLM-driven autonomous agents. A representative scenario is in software development, where agents can collaborate in a team like humans,…

计算与语言 · 计算机科学 2025-06-09 Zhuoyun Du , Chen Qian , Wei Liu , Zihao Xie , YiFei Wang , Rennai Qiu , Yufan Dang , Weize Chen , Cheng Yang , Ye Tian , Xuantang Xiong , Lei Han

This paper proposes to refer to the field of software engineering related to the life cycle of dialogue systems as Dialogue Systems Engineering, and surveys this field while also discussing its future directions. With the advancement of…

软件工程 · 计算机科学 2025-08-05 Mikio Nakano , Hironori Takeuchi , Sadahiro Yoshikawa , Yoichi Matsuyama , Kazunori Komatani

Companion chatbots offer a potential solution to the growing epidemic of loneliness, but their impact on users' psychosocial well-being remains poorly understood, raising critical ethical questions about their deployment and design. This…

人机交互 · 计算机科学 2025-08-12 Auren R. Liu , Pat Pataranutaporn , Pattie Maes

According to different opponents and commercial giants in software industries, the open source style software development has enough capacity to complete successfully the large scale projects. But we have seen many flaws and loops in…

软件工程 · 计算机科学 2012-02-09 Murtaza Hussain Shaikh

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

计算与语言 · 计算机科学 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Despite the valuable information contained in software chat messages, disentangling them into distinct conversations is an essential prerequisite for any in-depth analyses that utilize this information. To provide a better understanding of…

软件工程 · 计算机科学 2021-05-20 Ziyou Jiang , Lin Shi , Celia Chen , Jun Hu , Qing Wang
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