相关论文: Foreign-language Reviews: Help or Hindrance?

Due to the rapid development of non-face-to-face services due to the corona virus, commerce through the Internet, such as sales and reservations, is increasing very rapidly. Consumers also post reviews, suggestions, or judgments about goods…

Large reasoning models (LRMs) have demonstrated impressive performance across a range of reasoning tasks, yet little is known about their internal reasoning processes in multilingual settings. We begin with a critical question: {\it In…

Pretrained multilingual models exhibit the same social bias as models processing English texts. This systematic review analyzes emerging research that extends bias evaluation and mitigation approaches into multilingual and non-English…

Studies in bias and fairness in natural language processing have primarily examined social biases within a single language and/or across few attributes (e.g. gender, race). However, biases can manifest differently across various languages…

Voting online with explicit ratings could largely reflect people's preferences and objects' qualities, but ratings are always irrational, because they may be affected by many unpredictable factors like mood, weather, as well as other…

With the expansion of internet-based platforms, social media and sharing economy, most individuals are tempted to review products or services that they consume.

Despite the maturity already achieved by recommender systems algorithms, little is known about how to obtain and provide users with a proper rationale for a recommendation. Transparency and effectiveness of recommender systems may be…

Users rely on search engines for information in critical contexts, such as public health emergencies. Understanding how users evaluate the trustworthiness of search results is therefore essential. Research has identified rank and the…

In this paper, we focus on online reviews and employ artificial intelligence tools, taken from the cognitive computing field, to help understanding the relationships between the textual part of the review and the assigned numerical score.…

Using human evaluation of 100,000 words spread across 24 corpora in 10 languages diverse in origin and culture, we present evidence of a deep imprint of human sociality in language, observing that (1) the words of natural human language…

English as foreign language_EFL_students' use of text generated from artificial intelligence_AI_natural language generation_NLG_tools may improve their writing quality. However, it remains unclear to what extent AI-generated text in these…

Deceptive reviews are becoming increasingly common, especially given the increase in performance and the prevalence of LLMs. While work to date has addressed the development of models to differentiate between truthful and deceptive human…

Word of mouth is a process by which consumers transmit positive or negative sentiment to other consumers about a business. While this process has long been recognized as a type of promotion for businesses, the value of word of mouth is…

Before being deployed for user-facing applications, developers align Large Language Models (LLMs) to user preferences through a variety of procedures, such as Reinforcement Learning From Human Feedback (RLHF) and Direct Preference…

We investigate how non-native English speakers (NNESs) interact with diverse information aids to assess and select AI-generated paraphrases. We develop ParaScope, an AI paraphrasing assistant that integrates diverse information aids, such…

The usage of Internet has grown exponentially over the last two decades. The number of Internet users has grown from 16 Million to 1650 Million from 1995 to 2010. It has become a major repository of information catering almost every area.…

We investigate a new setting for foreign language learning, where learners infer the meaning of unfamiliar words in a multimodal context of a sentence describing a paired image. We conduct studies with human participants using different…

Multilingualism is common offline, but we have a more limited understanding of the ways multilingualism is displayed online and the roles that multilinguals play in the spread of content between speakers of different languages. We take a…

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Online marketplaces, search engines, and databases employ aggregated social information to rank their content for users. Two ranking heuristics commonly implemented to order the available options are the average review score and item…