相关论文: Enhancing Public Service Delivery through Organisa…
Nowadays, both the amount of cyberattacks and their sophistication have considerably increased, and their prevention is of concern of most of organizations. Cooperation by means of information sharing is a promising strategy to address this…
It is important for socially assistive robots to be able to recognize when a user needs and wants help. Such robots need to be able to recognize human needs in a real-time manner so that they can provide timely assistance. We propose an…
This paper uses a comprehensive review of the academic and professional literature in relation to accountability in the area of cloud computing service provision. It identifies four key conceptual factors that are necessary for an…
Technologies are increasingly enrolled in projects to involve civilians in the work of policy-making, often under the label of 'civic technology'. But conventional forms of participation through transactions such as voting provide limited…
AI algorithms used in the public sector, e.g., for allocating social benefits or predicting fraud, often involve multiple public and private stakeholders at various phases of the algorithm's life-cycle. Communication issues between these…
We attempt to make two arguments in this essay. First, through a case study of a mobile phone based voice-media service we have been running in rural central India for more than six years, we describe several implementation complexities we…
Recommender systems are usually designed by engineers, researchers, designers, and other members of development teams. These systems are then evaluated based on goals set by the aforementioned teams and other business units of the platforms…
IT Governance systems are increasingly required to keep todays organizations functioning. IT Governance requires a holistic system of interacting components, including processes, organizational structures, information, and others.…
Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…
The $\sigma$ profile is presented as a tool to analyze the organization of systems at different scales, and how this organization changes in time. Describing structures at different scales as goal-oriented agents, one can define $\sigma \in…
Orseau and Ring, as well as Dewey, have recently described problems, including self-delusion, with the behavior of agents using various definitions of utility functions. An agent's utility function is defined in terms of the agent's history…
In this paper, we discuss an approach to system requirements engineering, which is based on using models of the responsibilities assigned to agents in a multi-agency system of systems. The responsibility models serve as a basis for…
We consider a setting where agents take action by following their role models in a social network, and study strategies for a social planner to help agents by revealing whether the role models are positive or negative. Specifically, agents…
Learned dynamics models combined with both planning and policy learning algorithms have shown promise in enabling artificial agents to learn to perform many diverse tasks with limited supervision. However, one of the fundamental challenges…
The systems that operate the infrastructure of cities have evolved in a fragmented fashion across several generations of technology, causing city utilities and services to operate sub-optimally and limiting the creation of new value-added…
Autonomous agents are increasingly expected to operate in complex, dynamic, and uncertain environments, performing tasks such as manipulation, navigation, and decision-making. Achieving these capabilities requires agents to understand the…
Software systems development nowadays has moved towards dynamic composition of services that run on distributed infrastructures aligned with continuous changes in the system requirements. Consequently, software developers need to tailor…
Social media has been contributing many research areas such as data mining, recommender systems, time series analysis, etc. However, there are not many successful applications regarding social media in government agencies. In fact, lots of…
Models of cooperation grounded on social networks and on the ability of individuals to choose actions and partners aim to describe human social behavior. Extensive computer simulations of these models give important insight in the social…
The role of the services described in this paper is to support decisions in the Critical Infrastructure Protection (CIP) domain. Those services are perceived as the most fundamental functionalities, that will serve as a basis for the…