相关论文: Enhancing Public Service Delivery through Organisa…

Modeling the ideological perspectives of political actors is an essential task in computational political science with applications in many downstream tasks. Existing approaches are generally limited to textual data and voting records,…

Infrastructure systems play a critical role in providing essential products and services for the functioning of modern society; however, they are vulnerable to disasters and their service disruptions can cause severe societal impacts. To…

Street-level bureaucrats interact directly with people on behalf of government agencies to perform a wide range of functions, including, for example, administering social services and policing. A key feature of street-level bureaucracy is…

Mathematical and computational modeling approaches are increasingly used as quantitative tools in the analysis and forecasting of infectious disease epidemics. The growing need for realism in addressing complex public health questions is…

In this paper we describe a decision process framework allowing an agent to decide what information it should reveal to its neighbours within a communication graph in order to maximise its utility. We assume that these neighbours can pass…

The maintenance of big cities public transport service quality requires constant monitoring, which may become an expensive and time-consuming practice. The perception of quality, from the users point of view is an important aspect of…

Making a computational agent 'social' has implications for how it perceives itself and the environment in which it is situated, including the ability to recognise the behaviours of others. We point to recent work on social planning, i.e.…

Corporate credit rating (CCR) plays a very important role in the process of contemporary economic and social development. How to use credit rating methods for enterprises has always been a problem worthy of discussion. Through reading and…

Is it possible to integrate a humanoid social robot into the work processes or customer care in an official environment, e.g. in municipal offices? If so, what could such an application scenario look like and what skills would the robot…

The growing of cities has resulted in innumerable technical and managerial challenges for public administrators such as energy consumption, pollution, urban mobility and even supervision of private and public spaces in an appropriate way.…

Demands on the disaster response capacity of the European Union are likely to increase, as the impacts of disasters continue to grow both in size and frequency. This has resulted in intensive research on issues concerning spatially-explicit…

This dissertation is motivated by the need, in today's globalist world, for a precise way to enable governments, organisations and other regulatory bodies to evaluate the constraints they place on themselves and others. An organisation's…

Pursuing sustainable development has become a global imperative, underscored adopting of the 2030 Agenda for Sustainable Development and its 17 Sustainable Development Goals (SDG). At the heart of this agenda lies the recognition of social…

As the use of machine learning (ML) models in product development and data-driven decision-making processes became pervasive in many domains, people's focus on building a well-performing model has increasingly shifted to understanding how…

In this paper, we propose to develop service model architecture by merging multi-agentsystems and semantic web technology. The proposed architecture works in two stages namely, Query Identification and Solution Development. A person…

Open Government Data (OGD) initiatives aim to enhance public participation and collaboration by making government data accessible to diverse stakeholders, fostering social, environmental, and economic benefits through public value…

Microservice architectures (MA) are composed of loosely coupled, course-grained services that emphasise resilience and autonomy, enabling more scalable applications to be developed. Such architectures are more tolerant of changing demands…

Promoting and increasing energy efficiency is a promising method of reducing CO2 emissions and avoiding the potentially devastating effects of climate change. The question is: How do we induce a cultural or behavioural change whereby people…

We focus on how individual behavior that complies with social norms interferes with performance-based incentive mechanisms in organizations with multiple distributed decision-making agents. We model social norms to emerge from interactions…

The performance of a business is chiefly determined by the business model adopted and its environment of operation. This paper emphasizes on the integration of Web 2.0 services like social networking to your existing business, which helps…