相关论文: Coupling Analysis Between Twitter and Call Centre

The proliferation of social media has the potential for changing the structure and organization of the web. In the past, scientists have looked at the web as a large connected component to understand how the topology of hyperlinks…

Social media sites are becoming a key factor in politics. These platforms are easy to manipulate for the purpose of distorting information space to confuse and distract voters. Past works to identify disruptive patterns are mostly focused…

With Twitter's growth and popularity, a huge number of views are shared by users on various topics, making this platform a valuable information source on various political, social, and economic issues. This paper investigates English tweets…

Social media is considered a democratic space in which people connect and interact with each other regardless of their gender, race, or any other demographic factor. Despite numerous efforts that explore demographic factors in social media,…

Today, many users are actively using Twitter to express their opinions and to share information. Thanks to the availability of the data, researchers have studied behaviours and social networks of these users. International migration studies…

Even though the concept of tie strength is central in social network analysis, it is difficult to quantify how strong social ties are. One typical way of estimating tie strength in data-driven studies has been to simply count the total…

This workshop paper reports on an ongoing mixed-methods study on the two arguably most popular social network sites, Facebook and Twitter, for the same users. The overarching goal of the study is to shed light into the nuances of social…

Social networking sites such as Twitter have provided a great opportunity for organizations such as public libraries to disseminate information for public relations purposes. However, there is a need to analyze vast amounts of social media…

Studies using massive, passively data collected from communication technologies have revealed many ubiquitous aspects of social networks, helping us understand and model social media, information diffusion, and organizational dynamics. More…

Contemporary social media networks can be viewed as a break to the early two-step flow model in which influential individuals act as intermediaries between the media and the public for information diffusion. Today's social media platforms…

Social Media provides a trove of information that, if aggregated and analysed appropriately can provide important statistical indicators to policy makers. In some situations these indicators are not available through other mechanisms. For…

Even though the Internet and social media have increased the amount of news and information people can consume, most users are only exposed to content that reinforces their positions and isolates them from other ideological communities.…

The use of social media is ubiquitous and nowadays well-established in our everyday life, but increasingly also before, during or after emergencies. The produced data is spread across several types of social media and can be used by…

Many governments impose traditional censorship methods on social media platforms. Instead of removing it completely, many social media companies, including Twitter, only withhold the content from the requesting country. This makes such…

Polarization and echo chambers are often studied in the context of explicitly political events such as elections, and little scholarship has examined the mixing of political groups in non-political contexts. A major obstacle to studying…

Polarization arises when the underlying network connecting the members of a community or society becomes characterized by highly connected groups with weak inter-group connectivity. The increasing polarization, the strengthening of echo…

The rise of ideological divides in public discourse has received considerable attention in recent years. However, much of this research has been concentrated on Western democratic nations, leaving other regions largely unexplored. Here, we…

Social interactions vary in time and appear to be driven by intrinsic mechanisms, which in turn shape the emerging structure of the social network. Large-scale empirical observations of social interaction structure have become possible only…

Public opinion is subject to peer interaction via social networks and external pressure from the media, advertising, and other actors. In this paper, we study the interaction between external and peer influence on the stochastic opinion…

Centrality is one of the most studied concepts in social network analysis. There is a huge literature regarding centrality measures, as ways to identify the most relevant users in a social network. The challenge is to find measures that can…