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Social media platforms offer flagging, a technical feature that empowers users to report inappropriate posts or bad actors to reduce online harm. The deceptively simple flagging interfaces on nearly all major social media platforms disguise…

人机交互 · 计算机科学 2024-12-12 Alice Qian Zhang , Kaitlin Montague , Shagun Jhaver

Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…

信息检索 · 计算机科学 2019-01-16 Etienne Papegnies , Vincent Labatut , Richard Dufour , Georges Linares

Thanks to platforms such as Twitter and Facebook, people can know facts and events that otherwise would have been silenced. However, social media significantly contribute also to fast spreading biased and false news while targeting specific…

社会与信息网络 · 计算机科学 2025-11-05 Alessandro Balestrucci , Rocco De Nicola , Marinella Petrocchi , Catia Trubiani

In recent years, online social networks have allowed worldwide users to meet and discuss. As guarantors of these communities, the administrators of these platforms must prevent users from adopting inappropriate behaviors. This verification…

信息检索 · 计算机科学 2019-06-17 Noé Cecillon , Vincent Labatut , Richard Dufour , Georges Linarès

Flagging mechanisms on social media platforms allow users to report inappropriate posts/accounts for review by content moderators. These reports are pivotal to platforms' efforts toward regulating norm violations. This paper examines how…

人机交互 · 计算机科学 2024-12-20 Yunhee Shim , Shagun Jhaver

The increased use of online social networks for the dissemination of information comes with the misuse of the internet for cyberbullying, cybercrime, spam, vandalism, amongst other things. To proactively identify abuse in the networks, we…

社会与信息网络 · 计算机科学 2020-06-23 Abiola Osho , Ethan Tucker , George Amariucai

Community-based question answering (CQA) platforms are crowd-sourced services for sharing user expertise on various topics, from mechanical repairs to parenting. While they naturally build-in an online social network infrastructure, they…

社会与信息网络 · 计算机科学 2015-08-26 Imrul Kayes , Nicolas Kourtellis , Francesco Bonchi , Adriana Iamnitchi

Community detection in online social networks is typically based on the analysis of the explicit connections between users, such as "friends" on Facebook and "followers" on Twitter. But online users often have hundreds or even thousands of…

社会与信息网络 · 计算机科学 2016-02-17 David Darmon , Elisa Omodei , Joshua Garland

The prevalence of online hate and abuse is a pressing global concern. While tackling such societal harms is a priority for research across the social sciences, it is a difficult task, in part because of the magnitude of the problem. User…

计算机与社会 · 计算机科学 2025-10-08 Florence E. Enock , Helen Z. Margetts , Jonathan Bright

Abuse on the Internet is an important societal problem of our time. Millions of Internet users face harassment, racism, personal attacks, and other types of abuse across various platforms. The psychological effects of abuse on individuals…

计算与语言 · 计算机科学 2021-04-15 Pushkar Mishra , Helen Yannakoudakis , Ekaterina Shutova

Commenting platforms, such as Disqus, have emerged as a major online communication platform with millions of users and posts. Their popularity has also attracted parasitic and malicious behav- iors, such as trolling and spamming. There has…

社会与信息网络 · 计算机科学 2018-06-07 Tai Ching Li , Joobin Gharibshah , Evangelos E. Papalexakis , Michalis Faloutsos

Online communities rely on a mix of platform policies and community-authored rules to define acceptable behavior and maintain order. However, these rules vary widely across communities, evolve over time, and are enforced inconsistently,…

计算机与社会 · 计算机科学 2025-10-09 Mattia Samory , Diana Pamfile , Andrew To , Shruti Phadke

Online social networking sites are experimenting with the following crowd-powered procedure to reduce the spread of fake news and misinformation: whenever a user is exposed to a story through her feed, she can flag the story as…

社会与信息网络 · 计算机科学 2017-11-29 Jooyeon Kim , Behzad Tabibian , Alice Oh , Bernhard Schoelkopf , Manuel Gomez-Rodriguez

User contributions in the form of posts, comments, and votes are essential to the success of online communities. However, allowing user participation also invites undesirable behavior such as trolling. In this paper, we characterize…

社会与信息网络 · 计算机科学 2016-05-17 Justin Cheng , Cristian Danescu-Niculescu-Mizil , Jure Leskovec

Worldwide, a large number of people interact with each other by means of online chatting. There has been a significant rise in the number of platforms, both social and professional, such as WhatsApp, Facebook,and Twitter, which allow people…

计算机与社会 · 计算机科学 2017-12-29 Shubhankar Gupta , Nitin

Online community moderators often rely on social signals such as whether or not a user has an account or a profile page as clues that users may cause problems. Reliance on these clues can lead to "overprofiling'' bias when moderators focus…

计算机与社会 · 计算机科学 2026-01-06 Nathan TeBlunthuis , Benjamin Mako Hill , Aaron Halfaker

Large Question-and-Answer (Q&A) platforms support diverse knowledge curation on the Web. While researchers have studied user behavior on the platforms in a variety of contexts, there is relatively little insight into important by-products…

社会与信息网络 · 计算机科学 2019-02-08 Xiang Fu , Shangdi Yu , Austin R. Benson

Despite growing efforts to halt distasteful content on social media, multilingualism has added a new dimension to this problem. The scarcity of resources makes the challenge even greater when it comes to low-resource languages. This work…

社会与信息网络 · 计算机科学 2024-10-30 Mohammad Zia Ur Rehman , Somya Mehta , Kuldeep Singh , Kunal Kaushik , Nagendra Kumar

Online Social Media represent a pervasive source of information able to reach a huge audience. Sadly, recent studies show how online social bots (automated, often malicious accounts, populating social networks and mimicking genuine users)…

社会与信息网络 · 计算机科学 2019-09-10 Alessandro Balestrucci , Rocco De Nicola , Marinella Petrocchi , Catia Trubiani

To proactively offer social media users a safe online experience, there is a need for systems that can detect harmful posts and promptly alert platform moderators. In order to guarantee the enforcement of a consistent policy, moderators are…

计算与语言 · 计算机科学 2022-10-07 Agostina Calabrese , Björn Ross , Mirella Lapata
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