相关论文: Foreign Domestic Workers' Perspectives on an LLM-B…

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

Large Language Models (LLMs) are increasingly used not only for instrumental tasks, but as always-available and non-judgmental confidants for emotional support. Yet what drives adoption and how users perceive emotional support interactions…

LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

The integration of emotional support into various conversational scenarios presents profound societal benefits, such as social interactions, mental health counseling, and customer service. However, there are unsolved challenges that hinder…

We use a duoethnographic approach to study how wearable-integrated LLM chatbots can assist with personalized stress management, addressing the growing need for immediacy and tailored interventions. Two researchers interacted with custom…

Wearable devices increasingly support stress detection, while LLMs enable conversational mental health support. However, designing systems that meaningfully connect wearable-triggered stress events with generative dialogue remains…

Family caregivers of individuals with Alzheimer's Disease and Related Dementia (AD/ADRD) face significant emotional and logistical challenges that place them at heightened risk for stress, anxiety, and depression. Although recent advances…

Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…

This study investigates the design, development, and evaluation of a Large Language Model (LLM)-based chatbot for teaching English conversations in an English as a Foreign Language (EFL) context. Employing the Design and Development…

Low technology and eHealth literacy among older adults in retirement communities hinder engagement with digital tools. To address this, we designed an LLM-powered chatbot prototype using a human-centered approach for a local retirement…

Community health workers (CHWs) provide last-mile healthcare services but face challenges due to limited medical knowledge and training. This paper describes the design, deployment, and evaluation of ASHABot, an LLM-powered,…

The use of large language models (LLMs) for psychological and emotional support (ES) has rapidly evolved, becoming the most widely used application of generative artificial intelligence among consumers by 2025. This paper presents the…

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of…

As large language models (LLMs) are embedded into mental health technologies, they are often framed either as tools assisting therapists or autonomous therapeutic systems. Such perspectives overlook their potential to mediate relational…

Mental health challenges are rising globally, while traditional support services face limited availability and high costs. Large language models offer potential for conversational support, but often lack personalization, empathy, and…

Individuals are increasingly relying on large language model (LLM)-enabled conversational agents for emotional support. While prior research has examined privacy and security issues in chatbots specifically designed for mental health…

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

Large Language Models (LLMs) are frequently discussed in academia and the general public as support tools for virtually any use case that relies on the production of text, including software engineering. Currently there is much debate, but…

Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…