相关论文: Content Moderation Futures

Online communities are constantly growing, with dozens of platforms housing millions of users. Large and small communities alike rely on volunteer moderators to maintain order. Despite their key role, moderators are given a toolbox of…

There is widespread agreement that cloud computing have proven cost cutting and agility benefits. However, security and regulatory compliance issues are continuing to challenge the wide acceptance of such technology both from social and…

Content moderation (removing or limiting the distribution of posts based on their contents) is one tool social networks use to fight problems such as harassment and disinformation. Manually screening all content is usually impractical given…

In the last decade, there has been a growth in, what we call, digitally mediated workplaces. A digitally mediated workplace is one where interactions between stakeholders are primarily managed by proprietary, algorithmically managed digital…

As social media platforms increasingly promote the use of user-enacted moderation tools (e.g., reporting, blocking, content filters) to address online harms, it becomes crucially important that such controls are usable for everyone. We…

Crowdsourced data supports real-time decision-making but faces challenges like misinformation, errors, and contributor power concentration. This study systematically examines trust management practices across platforms categorised as…

Decentralising the Web is a desirable but challenging goal. One particular challenge is achieving decentralised content moderation in the face of various adversaries (e.g. trolls). To overcome this challenge, many Decentralised Web (DW)…

Artificial intelligence's integration into daily life has brought with it a reckoning on the role such technology plays in society and the varied stakeholders who should shape its governance. This is particularly relevant for the governance…

Like other social media, TikTok is embracing its use as a search engine, developing search products to steer users to produce searchable content and engage in content discovery. Their recently developed product search recommendations are…

Microblogging platforms constitute a popular means of real-time communication and information sharing. They involve such a large volume of user-generated content that their users suffer from an information deluge. To address it, numerous…

Despite impressive performance in many benchmark datasets, AI models can still make mistakes, especially among out-of-distribution examples. It remains an open question how such imperfect models can be used effectively in collaboration with…

Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator…

Extensive efforts in automated approaches for content moderation have been focused on developing models to identify toxic, offensive, and hateful content with the aim of lightening the load for moderators. Yet, it remains uncertain whether…

Social media platforms offer flagging, a technical feature that empowers users to report inappropriate posts or bad actors to reduce online harm. The deceptively simple flagging interfaces on nearly all major social media platforms disguise…

Traditional social organizations such as those for the management of healthcare and civil defence are the result of designs and realizations that matched well with an operational context considerably different from the one we are…

The Fediverse, a group of interconnected servers providing a variety of interoperable services (e.g. micro-blogging in Mastodon) has gained rapid popularity. This sudden growth, partly driven by Elon Musk's acquisition of Twitter, has…

Social media platforms like Facebook and Reddit host thousands of user-governed online communities. These platforms sanction communities that frequently violate platform policies; however, public perceptions of such sanctions remain…

Democratic governments comprise a subset of a population whose goal is to produce coherent decisions, solving societal challenges while respecting the will of the people. New governance frameworks represent this as a social network rather…

Toxicity and abuse are common in online peer-production communities. The social structure of peer-production communities that aim to produce accurate and trustworthy information require some conflict and gate-keeping to spur content…

This article introduces the special issue "Technology Ethics in Action: Critical and Interdisciplinary Perspectives". In response to recent controversies about the harms of digital technology, discourses and practices of "tech ethics" have…