相关论文: Content Moderation Futures
With growing awareness of long-term health and wellness, everyday body management has become a widespread practice. Social media platforms and health-related applications offer abundant information for those pursuing healthier lifestyles…
Information cocoons are frequently cited in the literature on whether and how social media might lead to ideological segregation and political polarization. From the behavioural and communication perspectives, this paper first examines why…
Today, social media platforms are significant sources of news and political communication, but their role in spreading misinformation has raised significant concerns. In response, these platforms have implemented various content moderation…
With peak content moderation seemingly behind us, this paper revisits its punitive side. But instead of focusing on who is being (disproportionately) moderated, it focuses on the punishment itself and explores the question of how content…
When toxic online communities on mainstream platforms face moderation measures, such as bans, they may migrate to other platforms with laxer policies or set up their own dedicated websites. Previous work suggests that within mainstream…
Self-tracking, the collection, analysis, and interpretation of personal data, signifies an individualized way of health governance as people are demanded to build a responsible self by internalizing norms. However, the technological…
The paper studies the problem of steering multi-dimensional opinion in a social network. Assuming the society of desire consists of stubborn and regular agents, stubborn agents are considered as leaders who specify the desired opinion…
The proliferation of harmful content on online platforms is a major societal problem, which comes in many different forms including hate speech, offensive language, bullying and harassment, misinformation, spam, violence, graphic content,…
The proliferation of harmful content shared online poses a threat to online information integrity and the integrity of discussion across platforms. Despite various moderation interventions adopted by social media platforms, researchers and…
Content moderators review disturbing content to protect social media users, often at significant cost to their mental health. Recent reports document the mental health conditions of African moderators as notably problematic. Beyond the…
There is a general consensus that SOA benefits could be reached but it is unclear how to achieve this. Research shows that the problems with SOA governance in practice are among the major reasons of SOA failures. Based on a literature…
WhatsApp is one of the most widely used messaging platforms globally, with billions of users sharing information in private groups. Yet, it offers little infrastructure to support moderation and group governance. In the absence of…
Addiction to internet-based social media has increasingly emerged as a critical social problem, especially among young adults and teenagers. Based on multiple research studies, excessive usage of social media may have detrimental…
Governance in online communities is an increasingly high-stakes challenge, and yet many basic features of offline governance legacies--juries, political parties, term limits, and formal debates, to name a few--are not in the feature-sets of…
Social media platforms have rapidly adopted algorithmic curation with little consideration for the potential harm to users' mental well-being. We present findings from design workshops with 21 participants diagnosed with mental illness…
The Human-Computer Interaction (HCI) community has consistently focused on the experiences of users moderated by social media platforms. Recently, scholars have noticed that moderation practices could perpetuate biases, resulting in the…
Flagging mechanisms on social media platforms allow users to report inappropriate posts/accounts for review by content moderators. These reports are pivotal to platforms' efforts toward regulating norm violations. This paper examines how…
Future societal systems will be characterized by heterogeneous human behaviors and also collective action. The interaction between local systems and global systems will be complex. Humandemics will propagate because of the pathways that…
Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…
Generative AI is altering how we work, learn, communicate, and participate in online communities. How might online communities be changed by generative AI? To start addressing this question, we focused on online community moderators'…