相关论文: Mapping Community Appeals Systems: Lessons for Com…
How should conversational agents respond to verbal abuse through the user? To answer this question, we conduct a large-scale crowd-sourced evaluation of abuse response strategies employed by current state-of-the-art systems. Our results…
LLMs act in the social world by drawing upon shared cultural patterns to make social situations understandable and actionable. Because identity is often part of the inferential substrate of competent judgment, ethical alignment requires…
Community-based design efforts rightly seek to reduce the power differences between researchers and community participants by aligning with community values and furthering their priorities. However, what should designers do when key…
Perceptions of police trustworthiness are linked to citizens' willingness to cooperate with police. Trust can be fostered by introducing accountability mechanisms, or by increasing a shared police/citizen identity, both which can be…
As foundation models are increasingly deployed as interacting agents in multi-agent systems, their collective behavior raises new challenges for trustworthiness, transparency, and accountability. Traditional coordination mechanisms, such as…
Much of our modern digital infrastructure relies critically upon open sourced software. The communities responsible for building this cyberinfrastructure require maintenance and moderation, which is often supported by volunteer efforts.…
Multimodality can make (especially mobile) device interaction more efficient. Sensors and communication capabilities of modern smartphones and tablets lay the technical basis for its implementation. Still, mobile platforms do not make…
Building a successful community means governing active populations and limited resources. This challenge often requires communities to design formal governance systems from scratch. But the characteristics of successful institutional…
In order to truly understand how social media might shape online discourses or contribute to societal polarization, we need refined models of platform choice, that is: models that help us understand why users prefer one social media…
This paper uses a multi-layer network model to study deliberation in online discussion platforms, focusing on the Reddit platform. The model comprises two layers: a discussion layer, which represents the comment-to-comment replies as a…
NPCs in traditional games are often limited by static dialogue trees and a single platform for interaction. To overcome these constraints, this study presents a prototype system that enables large language model (LLM)-powered NPCs to…
Crowdsourced data supports real-time decision-making but faces challenges like misinformation, errors, and contributor power concentration. This study systematically examines trust management practices across platforms categorised as…
Context-awareness in smart mobile applications is a growing area of study, because of it's intelligence in the applications. In order to build context-aware intelligent applications, mining contextual behavioral rules of individual…
Social platforms have revolutionized information sharing, but also accelerated the dissemination of harmful and policy-violating content. To ensure safety and compliance at scale, moderation systems must go beyond efficiency and offer…
Developing robust and fair AI systems require datasets with comprehensive set of labels that can help ensure the validity and legitimacy of relevant measurements. Recent efforts, therefore, focus on collecting person-related datasets that…
Artificial Intelligence (AI) systems are increasingly placed in positions where their decisions have real consequences, e.g., moderating online spaces, conducting research, and advising on policy. Ensuring they operate in a safe and…
Designers of online deliberative platforms aim to counter the degrading quality of online debates. Support technologies such as machine learning and natural language processing open avenues for widening the circle of people involved in…
Volunteer moderators (mods) play significant roles in developing moderation standards and dealing with harmful content in their micro-communities. However, little work explores how volunteer mods work as a team. In line with prior work…
Teenagers are avid users of Discord, a fast growing platform for synchronous communication where they often interact with strangers. Because Discord combines private DMs, semi-private voice channels, and public servers in one place, it…
In the age of information abundance, attention is a coveted resource. Social media platforms vigorously compete for users' engagement, influencing the evolution of their opinions on a variety of topics. With recommendation algorithms often…