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Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…

社会与信息网络 · 计算机科学 2024-08-23 Wangjiaxuan Xin , Kanlun Wang , Zhe Fu , Lina Zhou

Online communities rely on a mix of platform policies and community-authored rules to define acceptable behavior and maintain order. However, these rules vary widely across communities, evolve over time, and are enforced inconsistently,…

计算机与社会 · 计算机科学 2025-10-09 Mattia Samory , Diana Pamfile , Andrew To , Shruti Phadke

A major task for moderators of online spaces is norm-setting, essentially creating shared norms for user behavior in their communities. Platform design principles emphasize the importance of highlighting norm-adhering examples and…

人机交互 · 计算机科学 2026-04-07 Agam Goyal , Charlotte Lambert , Yoshee Jain , Eshwar Chandrasekharan

We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…

数据结构与算法 · 计算机科学 2023-10-17 Cynthia Dwork , Chris Hays , Jon Kleinberg , Manish Raghavan

Content moderation is the process of flagging content based on pre-defined platform rules. There has been a growing need for AI moderators to safeguard users as well as protect the mental health of human moderators from traumatic content.…

计算与语言 · 计算机科学 2023-02-21 Meng Ye , Karan Sikka , Katherine Atwell , Sabit Hassan , Ajay Divakaran , Malihe Alikhani

Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…

计算机与社会 · 计算机科学 2023-02-17 Manoel Horta Ribeiro , Justin Cheng , Robert West

Community rules play a key part in enabling or constraining the behaviors of members in online communities. However, little is unknown regarding whether and to what degree changing rules actually affects community dynamics. In this paper,…

社会与信息网络 · 计算机科学 2023-08-03 Anna Fang , Wenjie Yang , Haiyi Zhu

Reddit administrators have generally struggled to prevent or contain such discourse for several reasons including: (1) the inability for a handful of human administrators to track and react to millions of posts and comments per day and (2)…

社会与信息网络 · 计算机科学 2019-07-01 Hussam Habib , Maaz Bin Musa , Fareed Zaffar , Rishab Nithyanand

In this dataset paper, we present a three-stage process to collect Reddit comments that are removed comments by moderators of several subreddits, for violating subreddit rules and guidelines. Other than the fact that these comments were…

社会与信息网络 · 计算机科学 2019-07-18 Eshwar Chandrasekharan , Eric Gilbert

Rules are a critical component of the functioning of nearly every online community, yet it is challenging for community moderators to make data-driven decisions about what rules to set for their communities. The connection between a…

社会与信息网络 · 计算机科学 2025-04-16 Leon Leibmann , Galen Weld , Amy X. Zhang , Tim Althoff

Large language models (LLMs) have exploded in popularity due to their ability to perform a wide array of natural language tasks. Text-based content moderation is one LLM use case that has received recent enthusiasm, however, there is little…

人机交互 · 计算机科学 2024-01-18 Deepak Kumar , Yousef AbuHashem , Zakir Durumeric

We present a data-driven approach using word embeddings to discover and categorise language biases on the discussion platform Reddit. As spaces for isolated user communities, platforms such as Reddit are increasingly connected to issues of…

计算与语言 · 计算机科学 2020-08-17 Xavier Ferrer , Tom van Nuenen , Jose M. Such , Natalia Criado

This study introduces ValueScope, a framework leveraging language models to quantify social norms and values within online communities, grounded in social science perspectives on normative structures. We employ ValueScope to dissect and…

There is an ongoing debate about how to moderate toxic speech on social media and the impact of content moderation on online discourse. This paper proposes and validates a methodology for measuring the content-moderation-induced distortions…

社会与信息网络 · 计算机科学 2026-03-04 Mahyar Habibi , Dirk Hovy , Carlo Schwarz

Many researchers studying online communities seek to make them better. However, beyond a small set of widely-held values, such as combating misinformation and abuse, determining what 'better' means can be challenging, as community members…

人机交互 · 计算机科学 2023-09-22 Galen Weld , Amy X. Zhang , Tim Althoff

Social media platforms struggle to protect users from harmful content through content moderation. These platforms have recently leveraged machine learning models to cope with the vast amount of user-generated content daily. Since moderation…

机器学习 · 计算机科学 2023-01-27 Donghyun Son , Byounggyu Lew , Kwanghee Choi , Yongsu Baek , Seungwoo Choi , Beomjun Shin , Sungjoo Ha , Buru Chang

Making online social communities 'better' is a challenging undertaking, as online communities are extraordinarily varied in their size, topical focus, and governance. As such, what is valued by one community may not be valued by another.…

社会与信息网络 · 计算机科学 2022-05-11 Galen Weld , Amy X. Zhang , Tim Althoff

Social media are shifting towards pluralism -- community-governed platforms where groups define their own norms. What violates rules in one community may be perfectly acceptable in another. Can AI models help moderate such pluralistic…

计算与语言 · 计算机科学 2026-05-19 Zoher Kachwala , Bao Tran Truong , Rasika Muralidharan , Haewoon Kwak , Jisun An , Filippo Menczer

Online platforms like Reddit, Wikipedia, and Facebook are integral to modern life, enabling content creation and sharing through posts, comments, and discussions. Despite their virtual and often anonymous nature, these platforms need rules…

物理与社会 · 物理学 2024-07-18 Shambhobi Bhattacharya , Jisung Yoon , Hyejin Youn

The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…

计算机与社会 · 计算机科学 2017-09-06 Reuben Binns , Michael Veale , Max Van Kleek , Nigel Shadbolt
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