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Many organisations pursue digital transformation to enhance operational efficiency, reduce manual efforts, and optimise processes by automation and digital tools. To achieve this, a comprehensive understanding of their unique needs is…

人机交互 · 计算机科学 2025-11-06 Jiawei Zheng , Gokcen Yilmaz , Ji Han , Saeema Ahmed-Kristensen

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

人机交互 · 计算机科学 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh

Though widely used in industry, traditional task-oriented dialogue systems suffer from three bottlenecks: (i) difficult ontology construction (e.g., intents and slots); (ii) poor controllability and interpretability; (iii)…

计算与语言 · 计算机科学 2022-05-16 Xiangyu Xi , Chenxu Lv , Yuncheng Hua , Wei Ye , Chaobo Sun , Shuaipeng Liu , Fan Yang , Guanglu Wan

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

人机交互 · 计算机科学 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

Effective task management is essential to successful team collaboration. While the past decade has seen considerable innovation in systems that track and manage group tasks, these innovations have typically been outside of the principal…

人机交互 · 计算机科学 2018-02-12 Carlos Toxtli , Andrés Monroy-Hernández , Justin Cranshaw

Chatbots have become integral to various application domains, including those with safety-critical considerations. As a result, there is a pressing need for methods that ensure chatbots consistently adhere to expected, safe behaviours. In…

人工智能 · 计算机科学 2024-11-22 Andrea Gatti , Viviana Mascardi , Angelo Ferrando

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

While ChatGPT is a well-known artificial intelligence chatbot being used to answer human's questions, one may want to discover its potential in advancing software testing. We examine the capability of ChatGPT in advancing the intelligence…

软件工程 · 计算机科学 2023-11-27 Quang-Hung Luu , Huai Liu , Tsong Yueh Chen

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…

We present TruthBot, an all-in-one multilingual conversational chatbot designed for seeking truth (trustworthy and verified information) on specific topics. It helps users to obtain information specific to certain topics, fact-check…

社会与信息网络 · 计算机科学 2021-02-02 Ankur Gupta , Yash Varun , Prarthana Das , Nithya Muttineni , Parth Srivastava , Hamim Zafar , Tanmoy Chakraborty , Swaprava Nath

Quantum machine learning integrates the strengths of quantum computing and machine learning, enabling models to learn complex features using fewer parameters than their classical counterparts. Due to the increasing complexity of quantum…

量子物理 · 物理学 2026-05-04 Emma Andrews , Prabhat Mishra

Mutation testing is an approach to check the robustness of test suites. The program code is slightly changed by mutations to inject errors. A test suite is robust enough if it finds such errors. Tools for mutation testing usually integrate…

软件工程 · 计算机科学 2024-04-23 Christoph Bockisch , Gabriele Taentzer , Daniel Neufeld

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

人机交互 · 计算机科学 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

计算机与社会 · 计算机科学 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

软件工程 · 计算机科学 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan

Mutation analysis assesses a test suite's adequacy by measuring its ability to detect small artificial faults, systematically seeded into the tested program. Mutation analysis is considered one of the strongest test-adequacy criteria.…

软件工程 · 计算机科学 2021-03-01 Goran Petrović , Marko Ivanković , Gordon Fraser , René Just

Industrial robotic systems (IRS) are increasingly deployed in diverse environments, where failures can result in severe accidents and costly downtime. Ensuring the reliability of the software controlling these systems is therefore critical.…

机器人学 · 计算机科学 2025-11-19 Marcela Gonçalves dos Santos , Sylvain Hallé , Fábio Petrillo

Pre-trained language models (LLMs) such as GPT-3 can carry fluent, multi-turn conversations out-of-the-box, making them attractive materials for chatbot design. Further, designers can improve LLM chatbot utterances by prepending textual…

人机交互 · 计算机科学 2023-02-08 J. D. Zamfirescu-Pereira , Bjoern Hartmann , Qian Yang

Mutation testing has shown great promise in assessing the effectiveness of test suites while exhibiting additional applications to test-case generation, selection, and prioritization. Traditional mutation testing typically utilizes a set of…