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相关论文: Manifestations of Empathy in Software Engineering:…

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Empathy, defined as the ability to understand and share others' perspectives and emotions, is essential in software engineering (SE), where developers often collaborate with diverse stakeholders. It is also considered as a vital competency…

软件工程 · 计算机科学 2025-09-30 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of…

软件工程 · 计算机科学 2024-01-18 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

软件工程 · 计算机科学 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

Empathy is a powerful yet often overlooked element in software engineering (SE), supporting better teamwork, smoother communication, and effective decision-making.This paper introduces 17 actionable empathy guidelines designed to support…

软件工程 · 计算机科学 2026-01-19 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Context. Empathy, a key social skill, is essential for communication and collaboration in SE but remains an under-researched topic. Aims. This study investigates empathy in SE from practitioners' perspectives, aiming to characterize its…

\textbf{Context:} Empathy is increasingly recognized as a critical human capability for software engineers, supporting collaboration, ethical awareness, and user-centered design. While many disciplines have long explored empathy as part of…

软件工程 · 计算机科学 2026-03-10 Matheus de Morais Leca , Kim Johnston , Ronnie de Souza Santos

Empathy has been discussed as a relevant human capability in software engineering, particularly in activities that require understanding users, stakeholders, and the societal implications of technological systems. This relevance becomes…

Empathy plays a critical role in software engineering (SE), influencing collaboration, communication, and user-centred design. Although SE research has increasingly recognised empathy as a key human aspect, there remains no validated…

软件工程 · 计算机科学 2025-10-15 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Affects---emotions and moods---have an impact on cognitive processing activities and the working performance of individuals. It has been established that software development tasks are undertaken through cognitive processing activities.…

软件工程 · 计算机科学 2015-09-18 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

[Background] Emotional Intelligence (EI) can impact Software Engineering (SE) outcomes through improved team communication, conflict resolution, and stress management. SE workers face increasing pressure to develop both technical and…

软件工程 · 计算机科学 2025-02-10 Allysson Allex Araújo , Marcos Kalinowski , Matheus Paixao , Daniel Graziotin

Background: software engineering research (SE) lacks theory and methodologies for addressing human aspects in software development. Development tasks are undertaken through cognitive processing activities. Affects (emotions, moods,…

软件工程 · 计算机科学 2017-07-04 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

Software engineering researchers repeatedly argue that the impact of their research on industrial practice, while desired and intended, is rarely achieved. We believe that a possible explanation of this phenomenon is the opposition of…

软件工程 · 计算机科学 2026-04-21 Alexander Serebrenik , Sebastian Baltes

The ability to emotionally or intellectually understand another person's thoughts and feelings-empathy-can foster critical connections that facilitate learning and collaboration. We present a case study of physics faculty that examines…

物理教育 · 物理学 2024-06-26 Rachel Merrill , Alia Hamdan , Ash Bista , Scott Franklin

Creativity is a critical skill that professional software engineers leverage to tackle difficult problems. In higher education, multiple efforts have been made to spark creative skills of engineering students. However, creativity is a vague…

软件工程 · 计算机科学 2023-12-20 Wouter Groeneveld , Laurens Luyten , Joost Vennekens , Kris Aerts

Empathy indicates an individual's ability to understand others. Over the past few years, empathy has drawn attention from various disciplines, including but not limited to Affective Computing, Cognitive Science, and Psychology. Detecting…

人机交互 · 计算机科学 2025-08-12 Md Rakibul Hasan , Md Zakir Hossain , Shreya Ghosh , Aneesh Krishna , Tom Gedeon

Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…

软件工程 · 计算机科学 2021-05-07 Martin Obaidi , Jil Klünder

We have been thinking about other aspects of software engineering for many years; the missing link in engineering software is the soft skills set, essential in the software development process. Although soft skills are among the most…

软件工程 · 计算机科学 2019-01-08 Luiz Fernando Capretz , Faheem Ahmed

Existing work on the practical impact of software engineering (SE) research examines industrial relevance rather than adoption of study results, hence the question of how results have been practically applied remains open. To answer this…

软件工程 · 计算机科学 2022-09-23 Zoe Kotti , Georgios Gousios , Diomidis Spinellis

Background: Requirements changes (RCs) are inevitable in Software Engineering. Research shows that emotional intelligence (EI) should be used alongside agility and cognitive intelligence during RC handling. Objective: We wanted to study the…

软件工程 · 计算机科学 2022-06-24 Kashumi Madampe , Rashina Hoda , John Grundy

Recent years, deep learning is increasingly prevalent in the field of Software Engineering (SE). However, many open issues still remain to be investigated. How do researchers integrate deep learning into SE problems? Which SE phases are…

软件工程 · 计算机科学 2018-05-15 Xiaochen Li , He Jiang , Zhilei Ren , Ge Li , Jingxuan Zhang
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