相关论文: Analysis of User Experience Evaluation Methods for…

Recent years have seen a surge of interest in the field of explainable AI (XAI), with a plethora of algorithms proposed in the literature. However, a lack of consensus on how to evaluate XAI hinders the advancement of the field. We…

The consumption of subtitles via TVs, laptops and smartphones has the potential to marginalize people based on their complex accessibility needs. The current one-size-fits-all approach to this accessibility aid is no longer fit for purpose…

Problem: We address the challenge in responsible computing where an exploitable mobile app is misused by one app user (an abuser) against another user or bystander (victim). We introduce the idea of a misuse audit of apps as a way of…

The demand for quality in mobile applications has increased greatly given users' high reliance on them for daily tasks. Developers work tirelessly to ensure that their applications are both functional and user-friendly. In pursuit of this,…

This paper presents a comparative usability study on tactile and vocal interaction modes for home automation control of equipment at home for different profiles of disabled people. The study is related to the HIP HOPE project concerning the…

Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…

Failure to consider the characteristics, limitations, and abilities of diverse end-users during mobile apps development may lead to problems for end-users such as accessibility and usability issues. We refer to this class of problems as…

There is plethora of tools available for automatic evaluation of web accessibility with respect to WCAG. This paper compares a set of WCAG tools and their results in terms of ease of comprehension and implementation by web developers. The…

Audio description, a form of trans-modal media translation, allows people who are blind or visually impaired access to visually-oriented, socio-cultural, or historical public discourse alike. Although audio description has gained more…

Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…

There is great promise in creating effective technology experiences during situationally-induced impairments and disabilities through the combination of universal design and adaptive interfaces. We believe this combination is a powerful…

The auditory sense of humans is important when it comes to navigation. The importance is especially high in cases when an object of interest is visually partly or fully covered. Interactions with users of technology are mainly focused on…

Health-related mobile applications are known as eHealth apps. These apps make people more aware of their health, help during critical situations, provide home-based disease management, and monitor/support personalized care through…

We consider how fair treatment in society for people with disabilities might be impacted by the rise in the use of artificial intelligence, and especially machine learning methods. We argue that fairness for people with disabilities is…

People who are blind or have low vision (BLV) encounter numerous challenges in their daily lives and work. To support them, various haptic assistive tools have been developed. Despite these advancements, the effective utilization of these…

The field of user experience (UX) based on the design philosophy of "user-centered design" is moving towards the intelligence era. Still, the existing UX paradigm mainly aims at non-intelligent systems and lacks a systematic approach to UX…

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…

Usability testing is a fundamental research method that user experience (UX) researchers use to evaluate and iterate their new designs. But what about evaluating and iterating the usability testing study design itself? Recent advances in…

Voice assistants (VAs) are typically evaluated through task performance metrics and self-report questionnaires, but people's voices themselves carry rich paralinguistic cues that reveal affect, effort, and interaction breakdowns. We present…