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There has been vast literature that studies Conversational Agents (CAs) in facilitating older adults' health. The vast and diverse studies warrants a comprehensive review that concludes the main findings and proposes research directions for…

人机交互 · 计算机科学 2025-04-01 Jiaxin An , Siqi Yi , Yao Lyu , Houjiang Liu , Yan Zhang

Artificial Intelligence (AI) for supporting healthcare services has never been more necessitated than by the recent global pandemic. Here, we review the state-of-the-art in AI-enabled Chatbots in healthcare proposed during the last 10 years…

人工智能 · 计算机科学 2023-08-09 Basabdatta Sen Bhattacharya , Vibhav Sinai Pissurlenkar

Embodied conversational agents (ECAs) are increasingly more realistic and capable of dynamic conversations. In online surveys, anthropomorphic agents could help address issues like careless responding and satisficing, which originate from…

人机交互 · 计算机科学 2025-08-05 Matus Krajcovic , Peter Demcak , Eduard Kuric

The ubiquity of smartphones has led to an increase in on demand healthcare being supplied. For example, people can share their illness-related experiences with others similar to themselves, and healthcare experts can offer advice for better…

人机交互 · 计算机科学 2024-04-23 Samuel Rhys Cox

Background: Many people who could benefit from therapy do not receive it. Conversational AI is increasingly used for mental health support, yet it is unclear which barriers AI helps mitigate. We examined whether evaluation-sensitive…

人机交互 · 计算机科学 2026-04-14 Caitlin A. Stamatis , Emma C. Wolfe , Matteo Malgaroli , Thomas D. Hull

Through advances in their conversational abilities, chatbots have started to request and process an increasing variety of sensitive personal information. The accurate disclosure of sensitive information is essential where it is used to…

计算机与社会 · 计算机科学 2021-07-09 Rahime Belen Saglam , Jason R. C. Nurse , Duncan Hodges

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

人机交互 · 计算机科学 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

Background: Empathy is widely recognized for improving patient outcomes, including reduced pain and anxiety and improved satisfaction, and its absence can cause harm. Meanwhile, use of artificial intelligence (AI)-based chatbots in…

人机交互 · 计算机科学 2026-02-06 Alastair Howcroft , Amber Bennett-Weston , Ahmad Khan , Joseff Griffiths , Simon Gay , Jeremy Howick

Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

人机交互 · 计算机科学 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

Conversational agents have been showing lots of opportunities in healthcare by taking over a lot of tasks that used to be done by a human. One of the major functions of conversational healthcare agent is intervening users' daily behaviors.…

人机交互 · 计算机科学 2021-09-07 Youjin Hwang , Donghoon Shin , Sion Baek , Bongwon Suh , Joonhwan Lee

AI conversational agents have demonstrated efficacy in social contact interventions for stigma reduction at a low cost. However, the underlying mechanisms of how interaction designs contribute to these effects remain unclear. This study…

人机交互 · 计算机科学 2025-01-03 Tianqi Song , Jack Jamieson , Tianwen Zhu , Naomi Yamashita , Yi-Chieh Lee

Background: Conversational AI chatbots are emerging as scalable mental health tools, but little is known about real world engagement or its relationship to clinical outcomes. Objective: To characterize engagement phenotypes among users of…

人机交互 · 计算机科学 2026-05-04 Emma C. Wolfe , Ting Su , Olivier Tieleman , Thomas D. Hull , Matteo Malgaroli , Caitlin A. Stamatis

As Conversational Artificial Intelligence (AI) becomes more integrated into everyday life, AI-powered chatbot mobile applications are increasingly adopted across industries, particularly in the healthcare domain. These chatbots offer…

人机交互 · 计算机科学 2025-09-19 Ramazan Yener , Guan-Hung Chen , Ece Gumusel , Masooda Bashir

An estimated 300 million people worldwide suffer from asthma, and this number is expected to increase to 400 million by 2025. Approximately 250,000 people die prematurely each year from asthma out of which, almost all deaths are avoidable.…

计算机与社会 · 计算机科学 2018-04-13 Saksham Kukreja

With increasing physicians' workload and patients' needs for care, there is a need for technology that facilitates physicians work and performs continues follow-up with patients. Existing approaches focus merely on improving patient's…

人工智能 · 计算机科学 2019-04-26 Ahmed Fadhil

Medication adherence is of utmost importance for many chronic conditions, regardless of the disease type. Engaging patients in self-tracking their medication is a big challenge. One way to potentially reduce this burden is to use reminders…

计算机与社会 · 计算机科学 2018-03-28 Ahmed Fadhil

Objective: Asthma is a chronic pulmonary disease with multiple triggers manifesting as symptoms with various intensities. This paper evaluates the suitability of long-term monitoring of pediatric asthma using diverse data to qualify and…

Mental health conversational agents have the potential to deliver valuable therapeutic impact, but low user engagement remains a critical barrier hindering their efficacy. Existing therapeutic approaches have leveraged clients' internal…

人机交互 · 计算机科学 2025-09-09 Mehrnoosh Sadat Shirvani , Jackie Liu , Thomas Chao , Suky Martinez , Laura Brandt , Ig-Jae Kim , Dongwook Yoon

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

人机交互 · 计算机科学 2020-12-17 Sarada Devaram

In the wake of the post-pandemic era, marked by social isolation and surging rates of depression and anxiety, conversational agents based on digital psychotherapy can play an influential role compared to traditional therapy sessions. In…

人机交互 · 计算机科学 2024-03-27 Sina Elahimanesh , Shayan Salehi , Sara Zahedi Movahed , Lisa Alazraki , Ruoyu Hu , Abbas Edalat
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