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Generative Artificial Intelligence (GenAI) is transforming how firms create, process, and apply knowledge, yet little is known about the heterogeneity of its productivity effects across users. We report results from a randomized controlled…

人工智能 · 计算机科学 2026-05-19 Lihi Idan , Bharat Anand

The knowledge gap hypothesis suggests that the diffusion of information tends to increase rather than reduce social inequalities. Subsequent research on the digital divide has extended this perspective by focusing on unequal access to and…

计算机与社会 · 计算机科学 2026-03-26 Raphael Morisco

Generative AI (GenAI) is rapidly transforming knowledge work, yet its implications for organizational hierarchies remain poorly understood. Unlike earlier automation technologies, GenAI can both perform tasks autonomously and assist human…

理论经济学 · 经济学 2026-03-25 Fasheng Xu , Jing Hou , Wei Chen , Karen Xie

Generative AI is altering work processes, task composition, and organizational design, yet its effects on employment and the macroeconomy remain unresolved. In this review, we synthesize theory and empirical evidence at three levels. First,…

综合经济学 · 经济学 2025-09-22 R. Maria del Rio-Chanona , Ekkehard Ernst , Rossana Merola , Daniel Samaan , Ole Teutloff

The Fourth Industrial Revolution commonly refers to the accelerating technological transformation that has been taking place in the 21st century. Economic growth theories which treat the accumulation of knowledge and its effect on…

理论经济学 · 经济学 2025-12-23 Georgios A. Tritsaris

A wide variety of cultural practices take the form of "tacit" knowledge, where the rules and principles are neither obvious to an observer nor known explicitly by the practitioners. This poses a problem for cultural evolution: if beginners…

物理与社会 · 物理学 2022-11-24 Helena Miton , Simon DeDeo

Generative AI is directional: it performs well in some task directions and poorly in others. Knowledge work is directional and endogenous as well: workers can satisfy the same job requirements with different mixes of tasks. We develop a…

综合经济学 · 经济学 2026-02-18 Miklos Koren , Zsofia Barany , Ulrich Wohak

The emergence of generative AI is bringing about a significant transformation in knowledge management. Generative AI has the potential to address the limitations of conventional knowledge management systems, and it is increasingly being…

人工智能 · 计算机科学 2026-03-24 Naoshi Uchihira

An increasingly large number of experiments study the labor productivity effects of automation technologies such as generative algorithms. A popular question in these experiments relates to inequality: does the technology increase output…

综合经济学 · 经济学 2025-10-30 Seth Benzell , Kyle Myers

This perspective paper examines a fundamental paradox in the relationship between professional expertise and artificial intelligence: as domain experts increasingly collaborate with AI systems by externalizing their implicit knowledge, they…

综合经济学 · 经济学 2026-04-14 Venkat Ram Reddy Ganuthula , Krishna Kumar Balaraman

Generative AI compresses within-task skill differences while shifting economic value toward concentrated complementary assets, creating an apparent paradox: the technology that equalizes individual performance may widen aggregate…

机器学习 · 计算机科学 2026-03-10 Xupeng Chen , Shuchen Meng

AI assistance produces significant productivity gains across professional domains, particularly for novice workers. Yet how this assistance affects the development of skills required to effectively supervise AI remains unclear. Novice…

计算机与社会 · 计算机科学 2026-02-03 Judy Hanwen Shen , Alex Tamkin

As Generative AI (GenAI) capabilities expand, understanding how to preserve and develop human expertise while leveraging AI's benefits becomes increasingly critical. Through empirical studies in two contexts -- survey article authoring in…

人机交互 · 计算机科学 2025-04-01 Alexa Siu , Raymond Fok

Tacit knowledge embedded in expert practice remains difficult to capture, formalise, and scale. While AI-driven educational systems have advanced personalisation, learner modelling, affective support, and self-regulated learning, they less…

人机交互 · 计算机科学 2026-05-12 Annie Yuan , Xiaohua Chen , Kalina Yacef , Judy Kay

Current generative AI systems are increasingly effective at processing explicit knowledge, including retrieving information, summarising documents, generating explanations, and supporting codified workflows. However, high-level expertise…

人机交互 · 计算机科学 2026-05-26 Annie Yuan

This paper introduces a novel approach to tackle the challenges of preserving and transferring tacit knowledge--deep, experience-based insights that are hard to articulate but vital for decision-making, innovation, and problem-solving.…

We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…

综合经济学 · 经济学 2024-11-07 Erik Brynjolfsson , Danielle Li , Lindsey Raymond

Cultural accumulation drives the open-ended and diverse progress in capabilities spanning human history. It builds an expanding body of knowledge and skills by combining individual exploration with inter-generational information…

人工智能 · 计算机科学 2024-10-29 Jonathan Cook , Chris Lu , Edward Hughes , Joel Z. Leibo , Jakob Foerster

Throughout the modern era, when new technologies displaced workers, societies adapted through the same mechanism: education raised the cognitive ceiling, producing workers capable of tasks machines could not yet reach. Generative AI may be…

计算机与社会 · 计算机科学 2026-05-25 Aysa Xuemo Fan

Engineering education faces a double disruption: traditional apprenticeship models that cultivated judgment and tacit skill are eroding, just as generative AI emerges as an informal coaching partner. This convergence rekindles long-standing…

计算机与社会 · 计算机科学 2026-01-08 Junaid Qadir , Muhammad Adil Attique , Saleha Shoaib , Syed Ibrahim Ghaznavi
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