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Effective communication between a clinician and their patient is critical for delivering healthcare maximizing outcomes. Unfortunately, traditional communication training approaches that use human standardized patients and expert coaches…

In this paper, we describe the iterative participatory design of SOPHIE, an online virtual patient for feedback-based practice of sensitive patient-physician conversations, and discuss an initial qualitative evaluation of the system by…

A schema-guided approach to dialogue management has been shown in recent work to be effective in creating robust customizable virtual agents capable of acting as friendly peers or task assistants. However, successful applications of these…

人工智能 · 计算机科学 2022-07-18 Benjamin Kane , Catherine Giugno , Lenhart Schubert , Kurtis Haut , Caleb Wohn , Ehsan Hoque

Standardized patients (SPs) play a central role in clinical communication training but are costly, difficult to scale, and inconsistent. Large language model (LLM) based AI standardized patients (AI-SPs) promise flexible, on-demand…

人机交互 · 计算机科学 2026-04-07 Zhiqi Gao , Guo Zhu , Huarui Luo , Dongyijie Primo Pan , Haoming Tang , Bingquan Zhang , Jiahuan Pei , Jie Li , Benyou Wang

Serious Illness Conversations (SICs), discussions about values and care preferences for patients with life-threatening illness, rarely occur in Emergency Departments (EDs), despite evidence that early conversations improve care alignment…

Serious illness conversations (SICs) align care with patients' values, goals, and preferences, yet they rarely occur in emergency departments (EDs), where time constraints and emotional burden often leave clinicians making high-stakes…

人机交互 · 计算机科学 2026-04-30 Hasibur Rahman , Kenji Numata , Evelyn T Lai , Maria Cheriyan , Adrian Haimovich , Kei Ouchi , Smit Desai

At the heart of medicine lies the physician-patient dialogue, where skillful history-taking paves the way for accurate diagnosis, effective management, and enduring trust. Artificial Intelligence (AI) systems capable of diagnostic dialogue…

Diagnostic errors in healthcare persist as a critical challenge, with increasing numbers of patients turning to online resources for health information. While AI-powered healthcare chatbots show promise, there exists no standardized and…

人工智能 · 计算机科学 2024-12-18 Deep Bhatt , Surya Ayyagari , Anuruddh Mishra

Problem: Effective patient-centered communication is a core competency for physicians. However, both seasoned providers and medical trainees report decreased confidence in leading conversations on sensitive topics such as goals of care or…

人机交互 · 计算机科学 2024-05-31 Simon N. Chu , Alex J. Goodell

The use of Artificial Intelligence (AI) in healthcare, including in caring for cancer survivors, has gained significant interest. However, gaps remain in our understanding of how such AI systems can provide care, especially for ethnic and…

人机交互 · 计算机科学 2024-08-20 Elaine Kong , Kuo-Ting , Huang , Aakash Gautam

The implementation of Artificial Intelligence (AI) in the healthcare industry has garnered considerable attention, attributable to its prospective enhancement of clinical outcomes, expansion of access to superior healthcare, cost reduction,…

计算与语言 · 计算机科学 2024-08-23 Arindam Sett , Somaye Hashemifar , Mrunal Yadav , Yogesh Pandit , Mohsen Hejrati

The shortage of doctors is creating a critical squeeze in access to medical expertise. While conversational Artificial Intelligence (AI) holds promise in addressing this problem, its safe deployment in patient-facing roles remains largely…

In this study, we investigate the feasibility of using a human-centered artificial intelligence (AI) chat platform where medical specialists collaboratively assess complex cases. As the target population for this platform, we focus on…

人机交互 · 计算机科学 2025-03-24 Shinnosuke Sawano , Satoshi Kodera

Advances in artificial intelligence (AI) are enabling systems that augment and collaborate with humans to perform simple, mechanistic tasks like scheduling meetings and grammar-checking text. However, such Human-AI collaboration poses…

计算与语言 · 计算机科学 2022-03-30 Ashish Sharma , Inna W. Lin , Adam S. Miner , David C. Atkins , Tim Althoff

Large Language Models (LLMs) have demonstrated remarkable proficiency in human interactions, yet their application within the medical field remains insufficiently explored. Previous works mainly focus on the performance of medical knowledge…

计算与语言 · 计算机科学 2024-07-23 Yusheng Liao , Yutong Meng , Yuhao Wang , Hongcheng Liu , Yanfeng Wang , Yu Wang

Current AI approaches have frequently been used to help personalize many aspects of medical experiences and tailor them to a specific individuals' needs. However, while such systems consider medically-relevant information, they ignore…

人工智能 · 计算机科学 2019-07-31 Mor Vered , Frank Dignum , Tim Miller

Patient-provider communication has been crucial to cancer patients' survival after their cancer treatments. However, the research community and patients themselves often overlook the communication challenges after cancer treatments as they…

人机交互 · 计算机科学 2024-04-23 Ziqi Yang , Xuhai Xu , Bingsheng Yao , Jiachen Li , Jennifer Bagdasarian , Guodong Gao , Dakuo Wang

Artificial intelligence (AI) in healthcare has the potential to improve patient outcomes, but clinician acceptance remains a critical barrier. We developed a novel decision support interface that provides interpretable treatment…

人机交互 · 计算机科学 2023-02-02 Venkatesh Sivaraman , Leigh A. Bukowski , Joel Levin , Jeremy M. Kahn , Adam Perer

After the pandemic, artificial intelligence (AI) powered support for mental health care has become increasingly important. The breadth and complexity of significant challenges required to provide adequate care involve: (a) Personalized…

计算与语言 · 计算机科学 2023-04-04 Kaushik Roy , Vedant Khandelwal , Raxit Goswami , Nathan Dolbir , Jinendra Malekar , Amit Sheth

AI based mental health diagnosis is often judged by benchmark accuracy, yet in practice its value depends on how psychologists respond whether they accept, adjust, or reject AI suggestions. Mental health makes this especially challenging:…

人机交互 · 计算机科学 2025-12-11 Filippo Cenacchi , Longbing Cao , Deborah Richards
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