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Chatbots are popular for both task-oriented conversations and unstructured conversations with web users. Several different approaches to creating comedy and art exist across the field of computational creativity. Despite the popularity and…
Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…
Frontline humanitarian negotiators are increasingly exploring ways to use AI tools in their workflows. However, current AI-tools in negotiation primarily focus on outcomes, neglecting crucial aspects of the negotiation process. Through…
AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
Human computer interaction is shifting from screen-based systems to multimodal interfaces where artificial intelligence powered systems increasingly interpret user intent through speech, gesture, and gaze. Yet users rarely understand how…
Despite impressive performance in many benchmark datasets, AI models can still make mistakes, especially among out-of-distribution examples. It remains an open question how such imperfect models can be used effectively in collaboration with…
Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…
There is a growing proliferation of AI systems designed to mimic people's behavior, work, abilities, likenesses, or humanness -- systems we dub AI automatons. Individuals, groups, or generic humans are being simulated to produce creative…
Advances in artificial intelligence (AI) have enabled unprecedented capabilities, yet innovation teams struggle when envisioning AI concepts. Data science teams think of innovations users do not want, while domain experts think of…
In this paper, we propose Tutoring bot, a generative chatbot trained on a large scale of tutor-student conversations for English-language learning. To mimic a human tutor's behavior in language education, the tutor bot leverages diverse…
Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…
As robots enter collaborative workspaces, ensuring mutual understanding between human workers and robotic systems becomes a prerequisite for trust, safety, and efficiency. In this position paper, we draw on the cooperation scenario of the…
Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…
Mixed-initiative dialogue tasks involve repeated exchanges of information and conversational control. Conversational agents gain control by generating responses that follow particular dialogue intents or strategies, prescribed by a policy…
Rises in the number of animal abuse cases are reported around the world. While chatbots have been effective in influencing their users' perceptions and behaviors, little if any research has hitherto explored the design of chatbots that…
Chatbots have garnered interest as conversational interfaces for a variety of tasks. While general design guidelines exist for chatbot interfaces, little work explores analytical chatbots that support conversing with data. We explore…
Community engagement processes form a critical foundation of democratic governance, yet frequently struggle with resource constraints, sensemaking challenges, and barriers to inclusive participation. These processes rely on constructive…
AI systems may be better thought of as peers than as tools. This paper explores applications of augmented collective intelligence (ACI) beneficial to collaborative ideation. Design considerations are offered for an experiment that evaluates…
Recently, research into chatbots (also known as conversational agents, AI agents, voice assistants), which are computer applications using artificial intelligence to mimic human-like conversation, has grown sharply. Despite this growth,…
We delineate the development of a mind-mapping system designed concurrently for both VR and desktop platforms. Employing an iterative methodology with groups of users, we systematically examined and improved various facets of our system,…