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Realistic practice and tailored feedback are key processes for training peer counselors with clinical skills. However, existing mechanisms of providing feedback largely rely on human supervision. Peer counselors often lack mechanisms to…

计算与语言 · 计算机科学 2024-03-26 Alicja Chaszczewicz , Raj Sanjay Shah , Ryan Louie , Bruce A Arnow , Robert Kraut , Diyi Yang

With the advent of off-the-shelf intelligent home products and broader internet adoption, researchers increasingly explore smart computing applications that provide easier access to health and wellness resources. AI-based systems like…

人机交互 · 计算机科学 2021-07-29 Lu Wang , Munif Ishad Mujib , Jake Williams , George Demiris , Jina Huh-Yoo

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

人机交互 · 计算机科学 2025-10-13 Jijie Zhou , Yuhan Hu

Effective meetings are effortful, but traditional videoconferencing systems offer little support for reducing this effort across the meeting lifecycle. Generative AI (GenAI) has the potential to radically redefine meetings by augmenting…

人机交互 · 计算机科学 2024-05-30 Gun Woo Warren Park , Payod Panda , Lev Tankelevitch , Sean Rintel

We introduce LlamaPIE, the first real-time proactive assistant designed to enhance human conversations through discreet, concise guidance delivered via hearable devices. Unlike traditional language models that require explicit user…

机器学习 · 计算机科学 2025-07-30 Tuochao Chen , Nicholas Batchelder , Alisa Liu , Noah Smith , Shyamnath Gollakota

Cognitive presence and social presence are crucial for a comprehensive learning experience. Despite the flexibility of asynchronous learning environments to accommodate individual schedules, the inherent constraints of asynchronous…

人机交互 · 计算机科学 2024-10-08 Tianjia Wang , Tong Wu , Huayi Liu , Chris Brown , Yan Chen

Conversational agents, such as ChatGPT and Doubao, have become essential daily assistants for billions of users. To further enhance engagement, these systems are evolving from passive responders to proactive companions. However, existing…

计算与语言 · 计算机科学 2026-04-21 Hongwei Zheng , Weiqi Wu , Zhengjia Wang , Guanyu Jiang , Haoming Li , Tianyu Wu , Yongchun Zhu , Jingwu Chen , Feng Zhang

Conversational agents (CAs) are gaining traction in both industry and academia, especially with the advent of generative AI and large language models. As these agents are used more broadly by members of the general public and take on a…

人机交互 · 计算机科学 2024-12-02 Malak Sadek , Rafael A. Calvo , Celine Mougenot

In this chapter, we provide a review of conversational agents (CAs), discussing chatbots, intended for casual conversation with a user, as well as task-oriented agents that generally engage in discussions intended to reach one or several…

计算与语言 · 计算机科学 2022-02-08 Mattias Wahde , Marco Virgolin

While current chat-based AI assistants primarily operate reactively, responding only when prompted by users, there is significant potential for these systems to proactively assist in tasks without explicit invocation, enabling a…

人机交互 · 计算机科学 2025-03-03 Valerie Chen , Alan Zhu , Sebastian Zhao , Hussein Mozannar , David Sontag , Ameet Talwalkar

In recent years, peer learning has gained attention as a method that promotes spontaneous thinking among learners, and its effectiveness has been confirmed by numerous studies. This study aims to develop an AI Agent as a learning companion…

人工智能 · 计算机科学 2025-07-18 Sosui Moribe , Taketoshi Ushiama

We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…

综合经济学 · 经济学 2024-11-07 Erik Brynjolfsson , Danielle Li , Lindsey Raymond

Improving the emotional awareness of pre-trained language models is an emerging important problem for dialogue generation tasks. Although prior studies have introduced methods to improve empathetic dialogue generation, few have discussed…

计算与语言 · 计算机科学 2023-02-06 Yiren Liu , Halil Kilicoglu

The next step for intelligent dialog agents is to escape their role as silent bystanders and become proactive. Well-defined proactive behavior may improve human-machine cooperation, as the agent takes a more active role during interaction…

计算与语言 · 计算机科学 2023-06-23 Matthias Kraus , Nicolas Wagner , Ron Riekenbrauck , Wolfgang Minker

Conversational Agents (CAs, chatbots) are systems with the ability to interact with users using natural human dialogue. While much of the research on CAs for sexual health has focused on adult populations, the insights from such research…

人机交互 · 计算机科学 2024-09-24 Jinkyung Katie Park , Vivek Singh , Pamela Wisniewski

Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…

计算与语言 · 计算机科学 2024-10-02 Yushan Qian , Bo Wang , Shangzhao Ma , Wu Bin , Shuo Zhang , Dongming Zhao , Kun Huang , Yuexian Hou

Voice assistants have recently achieved remarkable commercial success. However, the current generation of these devices is typically capable of only reactive interactions. In other words, interactions have to be initiated by the user, which…

Creating effective dialogue systems for mental health support requires high-quality multi-turn counseling dialogue data, yet collecting real counselor-client conversations presents significant challenges, including privacy concerns, high…

计算与语言 · 计算机科学 2026-05-27 Huachuan Qiu , Zhenzhong Lan

Addressing the critical shortage of mental health resources for effective screening, diagnosis, and treatment remains a significant challenge. This scarcity underscores the need for innovative solutions, particularly in enhancing the…

计算与语言 · 计算机科学 2024-02-15 Maneesh Bilalpur , Mert Inan , Dorsa Zeinali , Jeffrey F. Cohn , Malihe Alikhani

The paper investigates the integration of Large Language Models (LLMs) into Conversational Agents (CAs) to encourage a shift in consumption patterns from a demand-driven to a supply-based paradigm. Specifically, the research examines the…

人机交互 · 计算机科学 2025-07-08 Mathyas Giudici , Samuele Scherini , Pascal Chaussumier , Stefano Ginocchio , Franca Garzotto