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Large Language Model-powered conversational agents (CAs) are increasingly capable of projecting sophisticated personalities through language, but how these projections affect users is unclear. We thus examine how CA personalities expressed…

人机交互 · 计算机科学 2026-02-20 Uğur Genç , Heng Gu , Chadha Degachi , Evangelos Niforatos , Senthil Chandrasegaran , Himanshu Verma

The rapid advancement of chat-based language models has led to remarkable progress in complex task-solving. However, their success heavily relies on human input to guide the conversation, which can be challenging and time-consuming. This…

人工智能 · 计算机科学 2023-11-03 Guohao Li , Hasan Abed Al Kader Hammoud , Hani Itani , Dmitrii Khizbullin , Bernard Ghanem

There has been vast literature that studies Conversational Agents (CAs) in facilitating older adults' health. The vast and diverse studies warrants a comprehensive review that concludes the main findings and proposes research directions for…

人机交互 · 计算机科学 2025-04-01 Jiaxin An , Siqi Yi , Yao Lyu , Houjiang Liu , Yan Zhang

This paper explores the potential for utilizing generative AI models in group-focused co-creative frameworks to enhance problem solving and ideation in business innovation and co-creation contexts, and proposes a novel prompting technique…

人机交互 · 计算机科学 2023-05-09 Brandon Harwood

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

计算与语言 · 计算机科学 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Textual content is often the output of a collaborative writing process: We start with an initial draft, ask for suggestions, and repeatedly make changes. Agnostic of this process, today's language models are trained to generate only the…

Workplace learning is used to train employees systematically, e.g., via e-learning or in 1:1 training. However, this is often deemed ineffective and costly. Whereas pure e-learning lacks the possibility of conversational exercise and…

人机交互 · 计算机科学 2024-05-27 Andreas Bucher , Birgit Schenk , Mateusz Dolata , Gerhard Schwabe

Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…

计算与语言 · 计算机科学 2020-02-27 Sashank Santhanam , Alireza Karduni , Samira Shaikh

Recent research on proactive conversational agents (PCAs) mainly focuses on improving the system's capabilities in anticipating and planning action sequences to accomplish tasks and achieve goals before users articulate their requests. This…

信息检索 · 计算机科学 2024-04-22 Yang Deng , Lizi Liao , Zhonghua Zheng , Grace Hui Yang , Tat-Seng Chua

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…

计算与语言 · 计算机科学 2024-12-17 Xiaobin Shen , Daniel Lee , Sumit Ranjan , Sai Sree Harsha , Pawan Sevak , Yunyao Li

Conversational agents have become an integral part of the general population for simple task enabling situations. However, these systems are yet to have any social impact on the diverse and minority population, for example, helping people…

计算与语言 · 计算机科学 2021-12-07 Shachi H Kumar , Hsuan Su , Ramesh Manuvinakurike , Saurav Sahay , Lama Nachman

Conversational recommender systems aim to provide personalized recommendations via natural language interactions. However, existing approaches either decouple recommendation from dialog generation or rely on retrieval-based pipelines,…

信息检索 · 计算机科学 2026-05-22 Sixiao Zhang , Mingrui Liu , Cheng Long

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

计算与语言 · 计算机科学 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Believable proxies of human behavior can empower interactive applications ranging from immersive environments to rehearsal spaces for interpersonal communication to prototyping tools. In this paper, we introduce generative…

Developing compassionate interactive systems requires agents to not only understand user emotions but also provide diverse, substantive support. While recent works explore empathetic dialogue generation, they remain limited in response form…

计算与语言 · 计算机科学 2026-04-21 Zhaopei Huang , Yanfeng Jia , Jiayi Zhao , Xinjie Zhang , Wenxuan Wang , Qin Jin

People are increasingly turning to generative AI (e.g., ChatGPT, Gemini, Copilot) for emotional support and companionship. While trust is likely to play a central role in enabling these informal and unsupervised interactions, we still lack…

人机交互 · 计算机科学 2026-01-26 Riccardo Volpato , Simone Stumpf , Lisa DeBruine

Recent years have seen a steady rise in the popularity and use of Conversational Agents (CA) for different applications, well before the more immediate impact of large language models. This rise has been accompanied by an extensive…

人机交互 · 计算机科学 2023-11-16 Malak Sadek , Céline Mougenot

In children's collaborative learning, effective peer conversations can significantly enhance the quality of children's collaborative interactions. The integration of Large Language Model (LLM) agents into this setting explores their novel…

人机交互 · 计算机科学 2024-03-22 Jiawen Liu , Yuanyuan Yao , Pengcheng An , Qi Wang

Conversational Agents (CAs) have increasingly been integrated into everyday life, sparking significant discussions on social media. While previous research has examined public perceptions of AI in general, there is a notable lack in…

人机交互 · 计算机科学 2024-02-27 Zihan Liu , Han Li , Anfan Chen , Renwen Zhang , Yi-Chieh Lee

Following the recent release of various Artificial Intelligence (AI) based Conversation Agents (CAs), adolescents are increasingly using CAs for interactive knowledge discovery on sensitive topics, including mental and sexual health topics.…

人机交互 · 计算机科学 2024-04-05 Jinkyung Park , Vivek Singh , Pamela Wisniewski