相关论文: A Chatbot for Asylum-Seeking Migrants in Europe

We present the design, implementation and evaluation of a new cloud-based social chatbot called MyMigrationBot, that is deployed to Facebook. The system asks and answers questions related to user's personality traits and person-job…

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

The Agent Conversation Reasoning Engine (ACRE) is intended to aid agent developers to improve the management and reliability of agent communication. To evaluate its effectiveness, a problem scenario was created that could be used to compare…

Within Multi Agent Systems, communication by means of Agent Communication Languages (ACLs) has a key role to play in the co-operation, co-ordination and knowledge-sharing between agents. Despite this, complex reasoning about agent…

As artificial intelligence (AI) regulations evolve and the regulatory landscape develops and becomes more complex, ensuring compliance with ethical guidelines and legal frameworks remains a challenge for AI developers. This paper introduces…

Online harms are a growing problem in digital spaces, putting user safety at risk and reducing trust in social media platforms. One of the most persistent forms of harm is hate speech. To address this, we need tools that combine the speed…

This paper presents a mixed-methodology to forecast illegal border crossings in Europe across five key migratory routes, with a one-year time horizon. The methodology integrates machine learning techniques with qualitative insights from…

Architecting software-intensive systems can be a complex process. It deals with the daunting tasks of unifying stakeholders' perspectives, designers' intellect, tool-based automation, pattern-driven reuse, and so on, to sketch a blueprint…

The effects of the so-called "refugee crisis" of 2015-16 continue to dominate the political agenda in Europe. Migration flows were sudden and unexpected, leaving governments unprepared and exposing significant shortcomings in the field of…

Many countries use automated decision-making (ADM) systems, often based on artificial intelligence (AI), to manage migration at their borders. This interdisciplinary paper explores two questions. What are the main ways that automated…

The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of…

Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…

After the pandemic, artificial intelligence (AI) powered support for mental health care has become increasingly important. The breadth and complexity of significant challenges required to provide adequate care involve: (a) Personalized…

Advancements in artificial intelligence (AI), speech recognition systems (ASR), and machine learning have enabled the development of intelligent computer programs called chatbots. Many chatbots have been proposed to provide different…

Agent-Based Models (ABMs) are often used to model migration and are increasingly used to simulate individual migrant decision-making and unfolding events through a sequence of heuristic if-then rules. However, ABMs lack the methods to embed…

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

This paper addresses the role of Information and Communication Technology (ICT) in migration governance, support, and experience with particular attention to emerging technologies such as artificial intelligence, social media, and virtual…

Current AI approaches to refugee integration optimize narrow objectives such as employment and fail to capture the cultural, emotional, and ethical dimensions critical for long-term success. We introduce EMPATHIA (Enriched Multimodal…

Inspired by the recent social movement of #MeToo, we are building a chatbot to assist survivors of sexual harassment cases (designed for the city of Maastricht but can easily be extended). The motivation behind this work is twofold:…

As emotional support chatbots have recently gained significant traction across both research and industry, a common evaluation strategy has emerged: use help-seeker simulators to interact with supporter chatbots. However, current simulators…