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This paper presents ChatCounselor, a large language model (LLM) solution designed to provide mental health support. Unlike generic chatbots, ChatCounselor is distinguished by its foundation in real conversations between consulting clients…

计算与语言 · 计算机科学 2023-09-28 June M. Liu , Donghao Li , He Cao , Tianhe Ren , Zeyi Liao , Jiamin Wu

Mental health remains a major public health concern, while access to timely psychological support is often limited. AI-based dialogue systems have emerged as promising tools to address these barriers, and recent advances in large language…

计算机与社会 · 计算机科学 2026-03-16 Daeun Lee , Dongje Yoo , Migyeong Yang , Jihyun An , Christine B. Cha , Jinyoung Han

Large Language Models (LLMs) like ChatGPT offer potential support for autistic people, but this potential requires understanding the implicit perspectives these models might carry, including their biases and assumptions about autism. Moving…

人机交互 · 计算机科学 2026-01-23 Sohyeon Park , Jesus Armando Beltran , Aehong Min , Anamara Ritt-Olson , Gillian R. Hayes

As large language models (LLMs) are embedded into mental health technologies, they are often framed either as tools assisting therapists or autonomous therapeutic systems. Such perspectives overlook their potential to mediate relational…

人机交互 · 计算机科学 2025-12-30 Jiatao Quan , Ziyue Li , Tian Qi Zhu , Yuxuan Li , Baoying Wang , Wanda Pratt , Nan Gao

Autistic adults often experience stigma and discrimination at work, leading them to seek social communication support from coworkers, friends, and family despite emotional risks. Large language models (LLMs) are increasingly considered an…

人机交互 · 计算机科学 2025-12-29 JiWoong Jang , Sanika Moharana , Patrick Carrington , Andrew Begel

Individuals are increasingly relying on large language model (LLM)-enabled conversational agents for emotional support. While prior research has examined privacy and security issues in chatbots specifically designed for mental health…

计算机与社会 · 计算机科学 2025-07-16 Jabari Kwesi , Jiaxun Cao , Riya Manchanda , Pardis Emami-Naeini

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

计算与语言 · 计算机科学 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

Artificial intelligence (AI), particularly in the form of large language models (LLMs) or chatbots, has become increasingly integrated into our daily lives. In the past five years, several LLMs have been introduced, including ChatGPT by…

人机交互 · 计算机科学 2026-05-06 Mouhacine Benosman

The global mental health crisis is looming with a rapid increase in mental disorders, limited resources, and the social stigma of seeking treatment. As the field of artificial intelligence (AI) has witnessed significant advancements in…

计算与语言 · 计算机科学 2023-11-27 Neo Christopher Chung , George Dyer , Lennart Brocki

The conversational capabilities of Large Language Models (LLMs) suggest that they may be able to perform as automated talk therapists. It is crucial to know if these systems would be effective and adhere to known standards. We present a…

AI tools, particularly large-scale language model (LLM) based applications such as ChatGPT, have the potential to simplify qualitative research. Through semi-structured interviews with seventeen participants, we identified challenges and…

人机交互 · 计算机科学 2025-05-14 He Zhang , Chuhao Wu , Jingyi Xie , Yao Lyu , Jie Cai , John M. Carroll

The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

Large Language Model (LLM) chatbots like ChatGPT have emerged as cognitive scaffolding for autistic users, yet the tension between their utility and risk remains under-articulated. Through an inductive thematic analysis of 3,984 social…

人机交互 · 计算机科学 2026-03-26 Renkai Ma , Ben Zefeng Zhang , Chen Chen , Fan Yang , Xiaoshan Huang , Haolun Wu , Lingyao Li

Millions of people now use non-clinical Large Language Model (LLM) tools like ChatGPT for mental well-being support. This paper investigates what it means to design such tools responsibly, and how to operationalize that responsibility in…

人机交互 · 计算机科学 2026-02-23 Ned Cooper , Jose A. Guridi , Angel Hsing-Chi Hwang , Beth Kolko , Emma Elizabeth McGinty , Qian Yang

In contemporary society, the issue of psychological health has become increasingly prominent, characterized by the diversification, complexity, and universality of mental disorders. Cognitive Behavioral Therapy (CBT), currently the most…

计算与语言 · 计算机科学 2024-07-26 Hao Shen , Zihan Li , Minqiang Yang , Minghui Ni , Yongfeng Tao , Zhengyang Yu , Weihao Zheng , Chen Xu , Bin Hu

Psychological consultation is essential for improving mental health and well-being, yet challenges such as the shortage of qualified professionals and scalability issues limit its accessibility. To address these challenges, we explore the…

计算与语言 · 计算机科学 2024-08-30 Rafael Souza , Jia-Hao Lim , Alexander Davis

Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…

计算与语言 · 计算机科学 2025-12-08 José Pombal , Maya D'Eon , Nuno M. Guerreiro , Pedro Henrique Martins , António Farinhas , Ricardo Rei

In recent times, the grandeur of Large Language Models (LLMs) has not only shone in the realm of natural language processing but has also cast its brilliance across a vast array of applications. This remarkable display of LLM capabilities…

计算与语言 · 计算机科学 2024-03-22 Hanieh Alipour , Nick Pendar , Kohinoor Roy

The integration of Large Language Models (LLMs) into healthcare settings has gained significant attention, particularly for question-answering tasks. Given the high-stakes nature of healthcare, it is essential to ensure that LLM-generated…

Large language models (LLMs) and dialogue agents represent a significant shift in artificial intelligence (AI) research, particularly with the recent release of the GPT family of models. ChatGPT's generative capabilities and versatility…

计算机与社会 · 计算机科学 2024-10-28 Skyler Wang , Ned Cooper , Margaret Eby