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This work focuses on the context of software explainability, which is the production of software capable of explaining to users the dynamics that govern its internal functioning. User models that include information about their requirements…

人机交互 · 计算机科学 2021-12-06 Henrique Ramos , Mateus Fonseca , Lesandro Ponciano

The sustainability of open source software (OSS) projects hinges on contributor retention. Interpersonal challenges can inhibit a feeling of welcomeness among contributors, particularly from underrepresented groups, which impacts their…

软件工程 · 计算机科学 2024-11-05 Bianca Trinkenreich , Zixuan Feng , Rudrajit Choudhuri , Marco Gerosa , Anita Sarma , Igor Steinmacher

\textbf{Context:} Empathy is increasingly recognized as a critical human capability for software engineers, supporting collaboration, ethical awareness, and user-centered design. While many disciplines have long explored empathy as part of…

软件工程 · 计算机科学 2026-03-10 Matheus de Morais Leca , Kim Johnston , Ronnie de Souza Santos

Responsiveness in large language model (LLM) applications is widely assumed to be critical, yet the impact of latency on user behavior and perception of output quality has not been systematically explored. We report a controlled experiment…

人机交互 · 计算机科学 2026-04-09 Felicia Fang-Yi Tan , Moritz A. Messerschmidt , Wen Yin , Oded Nov

Making the hit effect satisfy players is a long-standing problem faced by action game designers. However, no research systematically analyzed which game design elements affect such game feel. There is not even a term to describe it. So, we…

人机交互 · 计算机科学 2022-08-23 Zhonghao Lin , Haihan Duan , Zikai Alex Wen , Wei Cai

This mixed-methods inquiry examined four domains that shape university students' trust in ChatGPT: user attributes, seven delineated trust dimensions, task context, and perceived societal impact. Data were collected through a survey of 115…

人机交互 · 计算机科学 2025-07-08 Kadija Bouyzourn , Alexandra Birch

Studies show that interactions with an AI system fosters trust in human users towards AI. An often overlooked element of such interaction dynamics is the (sense of) urgency when the human user is prompted by an AI agent, e.g., for advice or…

人工智能 · 计算机科学 2026-04-10 Baran Shajari , Xiaoran Liu , Kyanna Dagenais , Istvan David

Software engineering is a highly dynamic discipline. Hence, as times change, so too might our beliefs about core processes in this field. This paper checks some five beliefs that originated in the past decades that comment on the…

软件工程 · 计算机科学 2021-05-26 N. C. Shrikanth , William Nichols , Fahmid Morshed Fahid , Tim Menzies

Code review is a socio-technical practice, yet how software engineers engage in Large Language Model (LLM)-assisted code reviews compared to human peer-led reviews is less understood. We report a two-phase qualitative study with 20 software…

软件工程 · 计算机科学 2025-12-08 Adam Alami , Nathan Cassee , Thiago Rocha Silva , Elda Paja , Neil A. Ernst

Personas are crucial in software development processes, particularly in agile settings. However, no effective tools are available for generating personas from user feedback in agile software development processes. To fill this gap, we…

软件工程 · 计算机科学 2023-08-24 Xishuo Zhang , Lin Liu , Yi Wang , Xiao Liu , Hailong Wang , Anqi Ren , Chetan Arora

The growing popularity of AI writing assistants presents exciting opportunities to craft tools that cater to diverse user needs. This study explores how personality shapes preferences for AI writing companions and how personalized designs…

人机交互 · 计算机科学 2025-09-16 Mengke Wu , Kexin Quan , Weizi Liu , Mike Yao , Jessie Chin

User feedback has grown in importance for organizations to improve software products. Prior studies focused primarily on feedback collection and reported a high-level overview of the processes, often overlooking how practitioners reason…

软件工程 · 计算机科学 2023-09-15 Ze Shi Li , Nowshin Nawar Arony , Kezia Devathasan , Manish Sihag , Neil Ernst , Daniela Damian

With the different roles that AI is expected to play in human life, imbuing large language models (LLMs) with different personalities has attracted increasing research interests. While the "personification" enhances human experiences of…

人工智能 · 计算机科学 2025-09-22 Shuo Wang , Renhao Li , Xi Chen , Yulin Yuan , Derek F. Wong , Min Yang

Although there are many automated software testing suites, they usually focus on unit, system, and interface testing. However, especially software updates such as new security features have the potential to diminish user experience. In this…

软件工程 · 计算机科学 2021-04-09 Chidera Biringa , Gokhan Kul

Conversational recommender systems (CRSs) imitate human advisors to assist users in finding items through conversations and have recently gained increasing attention in domains such as media and e-commerce. Like in human communication,…

人机交互 · 计算机科学 2022-03-25 Wanling Cai , Yucheng Jin , Li Chen

The concept of privacy is inherently intertwined with human attitudes and behaviours, as most computer systems are primarily designed for human use. Especially in the case of Recommender Systems, which feed on information provided by…

计算机与社会 · 计算机科学 2018-05-23 Sanchit Alekh

Personalized dialogue systems have advanced considerably with the integration of user-specific personas into large language models (LLMs). However, while LLMs can effectively generate personalized responses, the influence of persona…

计算与语言 · 计算机科学 2025-06-03 Yonghyun Jun , Hwanhee Lee

Developers experience a wide range of emotions during programming tasks, which may have an impact on job performance. In this paper, we present an empirical study aimed at (i) investigating the link between emotion and progress, (ii)…

软件工程 · 计算机科学 2021-05-07 Daniela Girardi , Nicole Novielli , Davide Fucci , Filippo Lanubile

Software review text fragments have considerably valuable information about users experience. It includes a huge set of properties including the software quality. Opinion mining or sentiment analysis is concerned with analyzing textual user…

计算与语言 · 计算机科学 2016-02-08 Issa Atoum , Ahmed Otoom

We describe an empirical study of the usage of a mobility self-tracking app, SensibleJournal 2014, which provides personal mobility information to N=796 participants as part of a large mobile sensing study. Specifically, we report on the…

计算机与社会 · 计算机科学 2016-08-08 Georgios Chatzigeorgakidis , Andrea Cuttone , Sune Lehmann , Jakob Eg Larsen
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