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相关论文: Empathetic Response Generation via Emotion Cause T…

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Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…

人工智能 · 计算机科学 2024-04-30 Jin Wang , JinFei Wang , Shuying Dai , Jiqiang Yu , Keqin Li

Prior efforts to create an autonomous computer system capable of predicting what a human being is thinking or feeling from facial expression data have been largely based on outdated, inaccurate models of how emotions work that rely on many…

人工智能 · 计算机科学 2018-08-06 Trevor Buteau , Damian Lyons

The task of empathetic response generation aims to understand what feelings a speaker expresses on his/her experiences and then reply to the speaker appropriately. To solve the task, it is essential to model the content-emotion duality of a…

计算与语言 · 计算机科学 2022-09-27 Peiqin Lin , Jiashuo Wang , Hinrich Schütze , Wenjie Li

Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires…

计算与语言 · 计算机科学 2019-08-22 Zhaojiang Lin , Andrea Madotto , Jamin Shin , Peng Xu , Pascale Fung

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…

计算与语言 · 计算机科学 2021-06-08 Wei Wei , Jiayi Liu , Xianling Mao , Guibing Guo , Feida Zhu , Pan Zhou , Yuchong Hu

Empathy, as defined in behavioral sciences, expresses the ability of human beings to recognize, understand and react to emotions, attitudes and beliefs of others. The lack of an operational definition of empathy makes it difficult to…

计算与语言 · 计算机科学 2018-01-01 Firoj Alam , Morena Danieli , Giuseppe Riccardi

Empathy is a crucial factor in open-domain conversations, which naturally shows one's caring and understanding to others. Though several methods have been proposed to generate empathetic responses, existing works often lead to monotonous…

计算与语言 · 计算机科学 2023-07-11 Guanqun Bi , Lei Shen , Yanan Cao , Meng Chen , Yuqiang Xie , Zheng Lin , Xiaodong He

Emotional support is a crucial skill for many real-world scenarios, including caring for the elderly, mental health support, and customer service chats. This paper presents a novel task of empathetic dialog generation with positive emotion…

计算与语言 · 计算机科学 2022-04-25 Shihang Wang , Xinchao Xu , Wenquan Wu , Zheng-Yu Niu , Hua Wu , Haifeng Wang

A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie…

计算与语言 · 计算机科学 2020-11-24 Qintong Li , Hongshen Chen , Zhaochun Ren , Pengjie Ren , Zhaopeng Tu , Zhumin Chen

Conversational Causal Emotion Entailment (C2E2) is a task that aims at recognizing the causes corresponding to a target emotion in a conversation. The order of utterances in the conversation affects the causal inference. However, most…

计算与语言 · 计算机科学 2023-03-06 Xiaojie Gu , Renze Lou , Lin Sun , Shangxin Li

There is a mismatch between psychological and computational studies on emotions. Psychological research aims at explaining and documenting internal mechanisms of these phenomena, while computational work often simplifies them into labels.…

计算与语言 · 计算机科学 2026-02-03 Enrica Troiano , Sofie Labat , Marco Antonio Stranisci , Viviana Patti , Rossana Damiano , Roman Klinger

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

人机交互 · 计算机科学 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…

计算与语言 · 计算机科学 2020-09-18 Ashish Sharma , Adam S. Miner , David C. Atkins , Tim Althoff

Why do we give the explanations we do? Recent work has suggested that we should think of explanation as a kind of cooperative social interaction, between a why-question-asker and an explainer. Here, we apply this perspective to consider the…

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…

计算与语言 · 计算机科学 2024-05-03 Jiamin Yang , David Jurgens

This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…

人机交互 · 计算机科学 2024-03-12 Anuradha Welivita , Pearl Pu

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

计算与语言 · 计算机科学 2018-06-04 Hao Zhou , Minlie Huang , Tianyang Zhang , Xiaoyan Zhu , Bing Liu

Due to its expressivity, natural language is paramount for explicit and implicit affective state communication among humans. The same linguistic inquiry (e.g., How are you?) might induce responses with different affects depending on the…

计算与语言 · 计算机科学 2020-12-15 Zana Bucinca , Yucel Yemez , Engin Erzin , Metin Sezgin

Human conversation is organized by an implicit chain of thoughts that manifests as timed speech acts. Capturing this causal pathway is key to building natural full-duplex interactive systems. We introduce a framework that enables reasoning…

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…