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We present Chirpy Cardinal, an open-domain dialogue agent, as a research platform for the 2019 Alexa Prize competition. Building an open-domain socialbot that talks to real people is challenging - such a system must meet multiple user…

Conversational Intelligence requires that a person engage on informational, personal and relational levels. Advances in Natural Language Understanding have helped recent chatbots succeed at dialog on the informational level. However,…

In this paper, we present our Alexa Prize Grand Challenge 4 socialbot: Proto. Leveraging diverse sources of world knowledge, and powered by a suite of neural and rule-based natural language understanding modules, state-of-the-art neural…

计算与语言 · 计算机科学 2021-09-07 Sougata Saha , Souvik Das , Elizabeth Soper , Erin Pacquetet , Rohini K. Srihari

The number of robots deployed in our daily surroundings is ever-increasing. Even in the industrial set-up, the use of coworker robots is increasing rapidly. These cohabitant robots perform various tasks as instructed by co-located human…

机器人学 · 计算机科学 2020-09-01 Pradip Pramanick , Chayan Sarkar , Indrajit Bhattacharya

The overall objective of 'social' dialogue systems is to support engaging, entertaining, and lengthy conversations on a wide variety of topics, including social chit-chat. Apart from raw dialogue data, user-provided ratings are the most…

计算与语言 · 计算机科学 2018-11-05 Igor Shalyminov , Ondřej Dušek , Oliver Lemon

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

计算与语言 · 计算机科学 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

Building open domain conversational systems that allow users to have engaging conversations on topics of their choice is a challenging task. Alexa Prize was launched in 2016 to tackle the problem of achieving natural, sustained, coherent…

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

计算与语言 · 计算机科学 2020-12-09 Anuradha Welivita , Pearl Pu

Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…

计算与语言 · 计算机科学 2023-02-21 Ante Wang , Linfeng Song , Qi Liu , Haitao Mi , Longyue Wang , Zhaopeng Tu , Jinsong Su , Dong Yu

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

人机交互 · 计算机科学 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence…

There has been an increased focus on creating conversational open-domain dialogue systems in the spoken dialogue community. Unlike traditional dialogue systems, these conversational systems cannot assume any specific information need or…

计算与语言 · 计算机科学 2023-03-10 Kevin K. Bowden , Marilyn Walker

Dialogue benchmarks are crucial in training and evaluating chatbots engaging in domain-specific conversations. Knowledge graphs (KGs) represent semantically rich and well-organized data spanning various domains, such as DBLP, DBpedia, and…

计算与语言 · 计算机科学 2025-01-20 Reham Omar , Omij Mangukiya , Essam Mansour

Despite growing recognition that responsible AI requires domain knowledge, current work on conversational AI primarily draws on clinical expertise that prioritises diagnosis and intervention. However, much of everyday emotional support…

人机交互 · 计算机科学 2026-04-15 Joel Wester , Samuel Rhys Cox , Henning Pohl , Niels van Berkel

AI chatbots, built using large language models, are increasingly integrated into society and mimic the patterns of human text exchanges. While previous research has raised concerns that humans may form romantic attachment to chatbots, the…

人机交互 · 计算机科学 2026-03-03 Julia Kieserman , Cat Mai , Sara Lignell , Lucy Qin , Athanasios Andreou , Damon McCoy , Rosanna Bellini

The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…

计算与语言 · 计算机科学 2020-02-03 Jiwei Li

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

人机交互 · 计算机科学 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

Building open-domain chatbots is a challenging area for machine learning research. While prior work has shown that scaling neural models in the number of parameters and the size of the data they are trained on gives improved results, we…

This paper presents the first large-scale analysis of public-facing chatbots on Character$.$AI, a rapidly growing social media platform where users create and interact with chatbots. Character$.$AI is distinctive in that it merges…

社会与信息网络 · 计算机科学 2026-03-16 Owen Lee , Kenneth Joseph
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