相关论文: Embrace your incompetence! Designing appropriate C…

Advances in natural language processing and understanding have led to a rapid growth in the popularity of conversational user interfaces (CUIs). While CUIs introduce novel benefits, they also yield risks that may exploit people's trust.…

Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…

Conversational user interfaces (CUIs) have become an everyday technology for people the world over, as well as a booming area of research. Advances in voice synthesis and the emergence of chatbots powered by large language models (LLMs),…

This paper draws from literature and our experience of conducting Wizard-of-Oz (WoZ) studies using natural language, conversational user interfaces (CUIs) in the automotive domain. These studies have revealed positive effects of using…

Based on the fundamental constraints of natural way of interacting such as speech, touch, contextual and environmental awareness,immersive 3D experiences-all with a goal of a computer that can see listen, learn talk and act. We drive a set…

Workshop proceedings of two co-located workshops "Working with Troubles and Failures in Conversation with Humans and Robots" (WTF 2023) and "Is CUI Design Ready Yet?", both of which were part of the ACM conference on conversational user…

Ethical debates in AI have primarily focused on back-end issues such as data governance, model training, and algorithmic decision-making. Less attention has been paid to the ethical significance of front-end design choices, such as the…

In the recent shift towards human-centric AI, the need for machines to accurately use natural language has become increasingly important. While a common approach to achieve this is to train large language models, this method presents a form…

The emergence of Large Language Models (LLMs) has revolutionized Conversational User Interfaces (CUIs), enabling more dynamic, context-aware, and human-like interactions across diverse domains, from social sciences to healthcare. However,…

International students face struggles when adapting to the host country. They are more susceptible to mental health problems than domestic students. While Conversational User Interfaces (CUIs) are increasingly researched and implemented,…

Self-disclosure is important to help us feel better, yet is often difficult. This difficulty can arise from how we think people are going to react to our self-disclosure. In this workshop paper, we briefly discuss self-disclosure to…

Voice User Interfaces (VUIs) increasingly leverage 'humanness' as a foundational design metaphor, adopting roles like 'assistants,' 'teachers,' and 'secretaries' to foster natural interactions. Yet, this approach can sometimes misalign user…

While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…

As artificial intelligence (AI) becomes increasingly embedded in daily life, designing intuitive, trustworthy, and emotionally resonant AI-human interfaces has emerged as a critical challenge. This editorial introduces a Special Issue that…

Language User Interfaces (LUIs) could improve human-machine interaction for a wide variety of tasks, such as playing music, getting insights from databases, or instructing domestic robots. In contrast to traditional hand-crafted approaches,…

Human-Computer Interaction with the traditional User Interface is done using a specified in advance script dialog menu, mainly based on human intellect and unproductive use of navigation. This approach does not lead to making qualitative…

Current literature and public discourse on "trust in AI" are often focused on the principles underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given that AI systems differ in their level of…

Nowadays, interactive technologies are used almost everywhere. As a result, designers need to increasingly make them "socially acceptable". Previous work recommends "subtle" forms of interaction to increase social acceptability and avoid…

Conversational AI systems increasingly generate social presence through linguistic fluency, emotional mirroring, and continuity across interactions. While these qualities can support engagement, they also risk relational…

Emotions that are perceived as "negative" are inherent in the human experience. Yet not much work in the field of HCI has looked into the role of these emotions in interaction with technology. As technology is becoming more social, personal…