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The advent of ChatGPT, a large language model-powered chatbot, has prompted questions about its potential implications for traditional search engines. In this study, we investigate the differences in user behavior when employing search…

人工智能 · 计算机科学 2023-07-04 Ruiyun Xu , Yue Feng , Hailiang Chen

Conversational search applications offer the prospect of improved user experience in information seeking via agent support. However, it is not clear how searchers will respond to this mode of engagement, in comparison to a conventional…

人机交互 · 计算机科学 2023-03-21 Abhishek Kaushik , Gareth J. F. Jones

AI-based interactive assistants are advancing human-augmenting technology, yet their effects on users' mental and physiological states remain under-explored. We address this gap by analyzing how Copilot for Microsoft Word, a LLM-based…

人机交互 · 计算机科学 2025-06-05 Matthew Russell , Aman Shah , Giles Blaney , Judith Amores , Mary Czerwinski , Robert J. K. Jacob

When interacting with information retrieval (IR) systems, users, affected by confirmation biases, tend to select search results that confirm their existing beliefs on socially significant contentious issues. To understand the judgments and…

信息检索 · 计算机科学 2024-06-18 Ben Wang , Jiqun Liu

Large Language Models (LLMs) are rapidly reshaping information retrieval by enabling interactive, generative, and inference-driven search. While traditional keyword-based search remains central to web and academic information access, it…

信息检索 · 计算机科学 2025-12-02 Zhitong Guan , Yi Wang

We explore the potential for productive team-based collaboration between humans and Artificial Intelligence (AI) by presenting and conducting initial tests with a general framework that enables multiple human and AI agents to work together…

人机交互 · 计算机科学 2024-12-04 Benjamin Klieger , Charis Charitsis , Miroslav Suzara , Sierra Wang , Nick Haber , John C. Mitchell

We deal with the scenario of conversational search, where user queries are under-specified or ambiguous. This calls for a mixed-initiative setup. User-asks (queries) and system-answers, as well as system-asks (clarification questions) and…

计算与语言 · 计算机科学 2022-05-24 Yosi Mass , Doron Cohen , Asaf Yehudai , David Konopnicki

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

人工智能 · 计算机科学 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

计算与语言 · 计算机科学 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

Conversational systems typically focus on functional tasks such as scheduling appointments or creating todo lists. Instead we design and evaluate SlugBot (SB), one of 8 semifinalists in the 2018 AlexaPrize, whose goal is to support casual…

Large language models (LLMs) powered conversational search systems have already been used by hundreds of millions of people, and are believed to bring many benefits over conventional search. However, while decades of research and public…

计算与语言 · 计算机科学 2024-02-13 Nikhil Sharma , Q. Vera Liao , Ziang Xiao

Conversational search offers an easier and faster alternative to conventional web search, while having downsides like lack of source verification. Research has examined performance disparities between these two systems in different…

人机交互 · 计算机科学 2025-03-13 Yitian Yang , Yugin Tan , Yang Chen Lin , Jung-Tai King , Zihan Liu , Yi-Chieh Lee

In an information-seeking conversation, a user may ask questions that are under-specified or unanswerable. An ideal agent would interact by initiating different response types according to the available knowledge sources. However, most…

计算与语言 · 计算机科学 2023-06-26 Zeqiu Wu , Ryu Parish , Hao Cheng , Sewon Min , Prithviraj Ammanabrolu , Mari Ostendorf , Hannaneh Hajishirzi

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

计算与语言 · 计算机科学 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

Open-ended human learning and information-seeking are increasingly mediated by digital assistants. However, such systems often ignore the user's pre-existing knowledge. Assuming a correlation between engagement and user responses such as…

计算与语言 · 计算机科学 2021-02-15 Pedro Rodriguez , Paul Crook , Seungwhan Moon , Zhiguang Wang

In an era where single large language models have dominated the landscape of artificial intelligence for years, multi-agent systems arise as new protagonists in conversational task-solving. While previous studies have showcased their…

计算与语言 · 计算机科学 2024-11-04 Jonas Becker

This paper reports experimental results comparing a mixed-initiative to a system-initiative dialog strategy in the context of a personal voice email agent. To independently test the effects of dialog strategy and user expertise, users…

cmp-lg · 计算机科学 2008-02-03 Marilyn Walker , Donald Hindle , Jeanne Fromer , Giuseppe Di Fabbrizio , Craig Mestel

We envision robots that can collaborate and communicate seamlessly with humans. It is necessary for such robots to decide both what to say and how to act, while interacting with humans. To this end, we introduce a new task, dialogue object…

机器人学 · 计算机科学 2021-07-23 Monica Roy , Kaiyu Zheng , Jason Liu , Stefanie Tellex

This study investigates the use of Artificial Intelligence (AI)-powered, multi-role chatbots as a means to enhance learning experiences and foster engagement in computer science education. Leveraging a design-based research approach, we…

人工智能 · 计算机科学 2023-08-09 Cassie Chen Cao , Zijian Ding , Jionghao Lin , Frank Hopfgartner

Establishing evaluation schemes for spoken dialogue systems is important, but it can also be challenging. While subjective evaluations are commonly used in user experiments, objective evaluations are necessary for research comparison and…

计算与语言 · 计算机科学 2024-01-24 Koji Inoue , Divesh Lala , Keiko Ochi , Tatsuya Kawahara , Gabriel Skantze