相关论文: Dark User Experience: From Manipulation to Decepti…

Decision support tools enable improved decision-making for challenging decision problems by empowering stakeholders to process, analyze, visualize, and otherwise make sense of a variety of key factors. Their intentional design is a critical…

A decision is an act or event of decision taking. Decision making always includes decision taking, the latter not involving significant exchanges with non-deciding agents. A decision outcome is a piece of storable information constituting…

Financial management has been revolutionized by mobile banking, but increasing usefulness and satisfaction requires a better user experience. This study aims to provide an improved customer experience by offering user-friendly interfaces,…

Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…

Recent technical advances has made machine learning (ML) a promising component to include in end user facing systems. However, user experience (UX) practitioners face challenges in relating ML to existing user-centered design processes and…

The primary objective is to teach a machine about human emotions, which has become an essential requirement in the field of social intelligence, also expedites the progress of human-machine interactions. The ability of a machine to…

Graphical User Interface (GUI) agents, powered by Large Foundation Models, have emerged as a transformative approach to automating human-computer interaction. These agents autonomously interact with digital systems or software applications…

Video game designers often view confusion as undesirable, yet it is inevitable, as new players must adapt to new interfaces and mechanics in an increasingly varied and innovative game market, which is more popular than ever. Research…

UX practitioners face novel challenges when designing user interfaces for machine learning (ML)-enabled applications. Interactive ML paradigms, like AutoML and interactive machine teaching, lower the barrier for non-expert end users to…

Emotions are an integral part of being human, and experiencing a range of emotions is what makes life rich and vibrant. From basic emotions like anger, fear, happiness, and sadness to more complex ones like excitement and grief, emotions…

User-centered approaches have been extensively studied and used in the area of struggling search. Related research has targeted key aspects of users such as user satisfaction or frustration, and search success or failure, using a variety of…

There is an increasing consensus about the effectiveness of user-centred approaches in the explainable artificial intelligence (XAI) field. Indeed, the number and complexity of personalised and user-centred approaches to XAI have rapidly…

Commercial Virtual Reality (VR) transforms people's virtual experiences but introduces deceptive design opportunities that threaten user privacy. Although privacy deceptive patterns on 2D platforms are well-documented, their impacts in VR…

User Experience (UX) Research covers various methods for gathering the users' subjective impressions of a product. For this, practitioners face different activities and tasks related to the research process. This includes processing a large…

This paper presents Face2Feel, a novel user interface (UI) model that dynamically adapts to user emotions and preferences captured through computer vision. This adaptive UI framework addresses the limitations of traditional static…

Color is an important aspect of any graphical user interface (GUI). Color is used to make a GUI attractive and meaningful. But there are difficulties in using colors too. Improper use of color can result in adverse effects. Wrong colors at…

Industrial products are designed to satisfy the needs of consumers. The rise of generative artificial intelligence (GenAI) enables consumers to easily modify a product by prompting a generative model, opening up opportunities to incorporate…

Users are dissatisfied with services. Since the service is not tailor-made for a user, it is natural for dissatisfaction to arise. The problem is, that even if users are dissatisfied, they often do not have the means to resolve their…

We grapple with the question: How, for whom and why should explainable artificial intelligence (XAI) aim to support the user goal of agency? In particular, we analyze the relationship between agency and explanations through a user-centric…

Dark patterns in online commerce, especially deceptive user interface designs for apps and websites, undermine consumer autonomy and distort online markets. Although sometimes deception is intentional, the complex app development process…